NETGEAR Nighthawk RS400 User Manual

The ADVANCED Home page displays.
6.
Check to see that an IP address is shown for the Internet port. If 0.0.0.0 is shown,
your router did not obtain an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your
modem to recognize your new router by restarting your network. For more information,
see Sequence to restart your network on page 167.
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
•
Your Internet service provider (ISP) might require a login program. Ask your ISP
whether they require PPP over Ethernet (PPPoE) or some other type of login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
•
If your ISP allows only one Ethernet MAC address to connect to Internet and checks
for your computer’s MAC address, do one of the following:
-
Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
-
Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer does not load any web pages
from the Internet, it might be for one or more of the following reasons:
•
Your computer might not recognize any DNS server addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router’s configuration, reboot your computer,
and verify the DNS address. You can configure your computer manually with DNS
addresses, as explained in your operating system documentation.
•
The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the
computer and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet, you no longer need to
run that software after installing your router.
User Manual176Troubleshooting
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400

NETGEAR Nighthawk RS400 Specifications

General

NAT functionality	Double firewall protection (SPI and NAT)
DoS attack prevention	Yes
VPN support	Secure access to your home network away from home
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
DSL WAN	-
WAN connection type	RJ-45
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	1625 Mbit/s
WLAN data transfer rate (first band)	600 Mbit/s
Product type	Tabletop router
Product color	Black
LED indicators	Power
Flash memory	128 MB
Internal memory	256 MB
Processor cores	2
Processor frequency	1 MHz
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	4
Power source type	DC
Package depth	348 mm
Package width	256 mm
Package height	79 mm
Package weight	1450 g
Number of products included	1 pc(s)
Antennas quantity	3
Cables included	DC, LAN (RJ-45)
Browser supported	Internet Explorer, Microsoft Edge, Google Chrome, Firefox, Safari
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Master (outer) case width	190 mm
Master (outer) case height	298 mm
Master (outer) case length	380 mm
Master (outer) case weight	380 g

Weight and Dimensions

Depth	184.5 mm
Width	285 mm
Height	50 mm
Weight	750 g