Name: NETGEAR R6700v2
Brand: NETGEAR
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Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your

router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product

and contact information.

The chapter contains the following sections:

• Reboot the Router From Its Web Page on page 215

• Quick Tips on page 215

• Troubleshoot With the LEDs on page 216

• You Cannot Log In to the Router on page 217

• You Cannot Access the Internet on page 218

• Changes Are Not Saved on page 221

• Troubleshoot WiFi Connectivity on page 221

• Troubleshoot Your Network Using the Ping Utility on page 221

214

Default Chapter1
- User Manual1
- Table of Contents3
Optimize Performance4
Chapter 1 Hardware Overview of the Router10
Unpack Your Router10
Attach the Antennas10
- Hardware Overview of the Router10
Leds and Buttons on the Top Panel11
Ports, Buttons, and Connectors on the Back Panel12
USB Port on the Front Panel13
Router Label14
Position the Router14
Cable Your Router15
Chapter 2 Connect to the Network and Access the Router17
- Connect to the Router17
- Use a Web Browser to Access the Router18
  - Automatic Internet Setup19
  - Log in to the Router20
- Install the Router with the NETGEAR up App20
- Change the Language21
- Access the Router with the NETGEAR Genie App21
Chapter 3 Specify Your Internet Settings24
- Use the Internet Setup Wizard24
- Manually Set up the Internet Connection24
- Specify an Ipv6 Internet Connection30
- Manage the MTU Size43
  - MTU Concepts43
  - Change the MTU Size44
Chapter 4 Optimize Performance47
Optimize Traffic with Qos47
Manage Default and Custom Qos Rules48
- Add a Custom Qos Rule for a Service or Application48
- Add a Custom Qos Rule for a Device49
- Change a Qos Rule or Change the Priority for a Rule51
- Remove a Qos Rule52
- Remove All Qos Rules53
Manage Uplink Bandwidth Control54
Manage Wi-Fi Multimedia Quality of Service55
Improve Network Connections with Universal Plug-N-Play55
Chapter 5 Control Access to the Internet58
- Set up Parental Controls58
  - Control Access to the Internet58
Allow or Block Access to Your Network59
- Enable and Manage Network Access Control59
- Manage Network Access Control Lists61
  - Add Devices to or Remove Them from the Allowed List61
  - Add Devices to or Remove Them from the Blocked List63
Use Keywords to Block Internet Sites64
- Set up Blocking64
- Remove a Keyword or Domain from the Blocked List66
- Remove All Keywords and Domains from the Blocked List66
- Specify a Trusted Computer67
Manage Simple Outbound Firewall Rules for Services and Applications68
- Add an Outbound Firewall Rule68
- Add an Outbound Firewall Rule for a Custom Service or Application69
- Change an Outbound Firewall Rule71
- Remove an Outbound Firewall Rule72
Set up a Schedule for Keyword Blocking and Outbound Firewall Rules73
Set up Security Event Email Notifications75
Chapter 6 Manage the Basic Wifi Network Settings78
- Manage the Basic Wifi Settings and Wifi Security of the Main Network78
- Use WPS to Add a Device to the Wifi Network87
  - Use WPS with the Push Button Method87
  - Use WPS with the PIN Method89
- Manage the Basic Wifi Settings and Wifi Security of the Guest Network90
- Control the Wifi Radios93
  - Use the Wifi On/Off Button94
  - Enable or Disable the Wifi Radios94
Chapter 7 Share a Storage Device Attached to the Router96
- USB Device Requirements96
- Connect a USB Device to the Router96
  - Share a Storage Device Attached to the Router96
  - Device Uses Special Drivers, It Is Not Compatible.)96
- Access a Storage Device Connected to the Router97
  - Access the Storage Device from a Windows-Based Computer97
  - Access the Storage Device from a Mac97
- Map a USB Device to a Windows Network Drive98
- Back up Windows-Based Computers with Readyshare Vault99
- Back up Mac Computers with Time Machine99
- Manage Access to a Storage Device102
- Enable FTP Access Within Your Network104
- View Network Folders on a Device105
- Add a Network Folder on a Storage Device106
  - Change a Network Folder, Including Read and Write Access, on a USB Drive107
- Approve USB Devices109
- Safely Remove a USB Device110
Chapter 8 Manage Dynamic DNS and Access Storage Devices through the112
- Internet112
- Set up and Manage Dynamic DNS113
- Access Storage Devices through the Internet117
- Remotely Access a USB Device Using Readycloud120
  - Create a Readycloud Account120
  - Register Your Router with Readycloud121
Chapter 9 Use the Router as a Media Server123
- Specify Readydlna Media Server Settings124
- Play Music from a Storage Device with Itunes Server125
- Share a USB Printer127
Chapter 10 Share a USB Printer128
- Install the Printer Driver and Cable the Printer128
- Download the Readyshare Printer Utility128
- Install the Readyshare Printer Utility128
- Use the Shared Printer130
  - Manually Connect and Print130
  - Print and Release the Printer131
- View or Change the Status of a Printer131
Use the Scan Feature of a Multifunction USB Printer132
Manage the NETGEAR USB Control Center Settings133
- Turn off Automatic Startup of the NETGEAR USB Control Center133
- Change the NETGEAR USB Control Center Language134
- Specify the USB Control Center Time-Out134
Chapter 11 Manage the WAN and LAN Network Settings136
- Manage the WAN Security Settings136
- Set up a Default DMZ Server136
- Manage IGMP Proxying137
- Manage VPN Pass-Through138
- Manage NAT Filtering138
- Manage the SIP Application-Level Gateway139
- Manage the LAN IP Address Settings139
- Manage the Router Information Protocol Settings141
- Manage the DHCP Server Address Pool141
- Manage Reserved LAN IP Addresses143
- Disable the Built-In DHCP Server145
- Change the Router's Device Name145
- Set up and Manage Custom Static Routes146
- Set up a Bridge for a Port Group or VLAN Tag Group149
  - Set up a Bridge for a Port Group149
  - Set up a Bridge for a VLAN Tag Group150
Chapter 12 Manage the Router and Monitor the Traffic154
- Update the Firmware of the Router154
  - Check for New Firmware and Update the Router154
  - Manually Upload New Firmware and Update the Router155
- Change the Admin Password156
- Set up Password Recovery157
- Recover the Admin Password158
- Manage the Configuration File of the Router158
  - Back up the Settings158
  - Restore the Settings159
- Disable LED Blinking or Turn off Leds160
- Return the Router to Its Factory Default Settings160
  - Use the Reset Button161
  - Erase the Settings161
- View the Status and Statistics of the Router162
Chapter 13 Manage the Advanced Wifi Features179
- Set up a Wifi Schedule179
  - Manage the Advanced Wifi Features179
- Manage the WPS Settings181
- Manage Advanced Wifi Settings182
- Specify How the Router Manages Wifi Clients183
- Set up a Wifi Bridge between the Router and Another Device185
- Use the Router as a Wifi Access Point Only188
Chapter 14 Use VPN to Access Your Network191
- Set up a VPN Connection191
- Use a VPN Tunnel on a Windows-Based Computer196
- Use VPN to Access the Router's USB Device and Media from a Windows-Based Computer198
- Use VPN to Access Your Internet Service at Home198
Chapter 15 Manage Port Forwarding and Port Triggering201
- Manage Port Forwarding to a Local Server for Services and Applications202
- Manage Port Triggering for Services and Applications207
Chapter 16 Troubleshooting215
- Reboot the Router from Its Web Page215
- Quick Tips215
- Troubleshoot with the Leds216
- You Cannot Log in to the Router217
- You Cannot Access the Internet218
- Changes Are Not Saved221
- Troubleshoot Wifi Connectivity221
- Troubleshoot Your Network Using the Ping Utility221
  - Test the LAN Path to Your Router221
  - Test the Path from Your Computer to a Remote Device222
Appendix A Supplemental Information224
- Factory Settings225
- Technical Specifications228

NETGEAR R6700v2 User Manual

Table of Contents

Questions and Answers:

NETGEAR R6700v2 Specifications

Related product manuals

Brand	NETGEAR
Model	R6700v2
Category	Wireless Router
Language	English