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Troubleshooting
Troubleshooting
To help you understand some of the problems that might occur, here is a list of potential faults
with some solutions. For assistance in setting up, using or maintaining the equipment please
contact Odstock Medical Limited or their local representative.
1. No stimulation response to the footswitch but response to the test button
Fault Action
The stimulator may be paused Press the pause button
Faulty footswitch Replace footswitch
Faulty footswitch lead Replace footswitch lead
Lead not fully inserted/connected Check for proper connection
Worn or loose footswitch socket Return to supplier
Faulty stimulator Return to supplier
If there is no stimulation during gait, remove footswitch from the shoe and try to trigger
between 2 fingers. If this triggers the stimulator, consider moving the position of the
footswitch in the shoe to a more suitable location. Refer to page 34.
2. No stimulation but the LED light flickers and the screen indicates stimulation
Fault Action
Faulty electrode lead Replace electrode lead
Faulty electrodes Replace electrodes
Lead not fully inserted/connected Check for proper connection
Worn or loose electrode socket Return to supplier
Faulty stimulator Return to supplier
Impact or water damage Return to supplier
It is easier to test whether the stimulator is delivering an output by pressing the test button
rather than relying on the footswitch.
3. Incorrect movement produced by the stimulation
Fault Action
Incorrect electrode placement Refer to electrode placement instructions
Poor electrode contact Dampen the electrodes and skin with water
Muscle fatigue Rest
It could be that the user’s medical condition has changed recently and therefore alternative
settings may be required.
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