Chapter 8 Troubleshooting
2 Image Output to a PC Monitor
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2
Image Output to a PC Monitor
Trouble Check point
No image appears.
• Check that the cables are connected securely.
• Check that the cables are connected to the specified locations correctly.
• Check that the DS camera head is connected correctly.
• Check that the C mount cap is removed from the DS camera head.
• Check that the subject is placed within the viewfield of the microscope or
the lens.
• Check that the optical path of the microscope is in the camera side.
• Check that the USB peripheral equipments such as the USB port, added
USB interface board, USB hub are based on the USB 2.0.
• Check that the hub connecting the USB port and the DS-U2 is within a
level in the tree structure. Using a hub within a level is recommended.
• Check that the cable connecting the USB port and the DS-U2 is based
on the USB 2.0.
• Check that the version of the OS is appropriate for the product. The
product is not compatible with the Macintosh.
• Applicable OS: Windows XP, Professional Service Pack 2 (SP2)
• Check that the application software in use is compatible with the DS-U2.
• Check that exposure is set correctly using the application software.
⇒ Refer to the instruction manual for the application software.
Fixed images appear
on the screen.
• Check that the camera cable is connected correctly.
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