Troubleshooting
80
User Guide
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3TG-02292-AAAA-TCZZA-02
Status LED
The Status LED indicates the status of the FastMile 5G Gateway 3.2 device.
Note: LED indications can change over time due to variable 4G/LTE and or 5G signal
conditions.
If the thresholds have been changed during pre-configuration, the LED indications will be
different.
Table 1 Status LED
LED color LED behavior What it means What you may consider doing
White Slow blinking WPS pairing in progress
or reset button pressed longer
than 5 - 30 seconds which will
trigger factory reset
Do nothing
White Fast blinking WPS pairing successful
or reset button pressed longer
than 5 - 30 seconds which will
trigger factory reset
Do nothing
Yellow Blinking Start up Do nothing
Red Slow blinking Missing SIM card, or SIM card is
PIN-locked, or SIM card is broken
and could not be recognized by
the CPE
Check SIM
Replace SIM (it is recommended
to replace a SIM card with a new
PIN-locked SIM card)
Red Fast blinking Reset to factory default settings Factory reset in progress
Red Solid No 4G/LTE or 5G connection Or
Some applications in abnormal
state.
Consider moving the gateway
Power Off/On
Green Solid Signal test in progress.
4G/LTE, or 5G, or Ethernet WAN
connection 1
Do nothing
Green Blinking Software upgrade is ongoing Caution: do not turn off the device
Ethernet WAN is down and the
device is switching back to
wireless WAN
Do nothing.
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