Troubleshooting
84
User Guide
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3TG-02292-AAAA-TCZZA-02
Once you have a good signal, it is important that you do not reposition or rotate the
FastMile 5G Gateway 3.2. You are now ready to connect devices to your FastMile
5G Gateway 3.2.
The LED behavior table provides helpful actions to perform when the FastMile 5G
Gateway 3.2 LED has the following behavior.
Using the power button
The power button is located on the backside of the FastMile 5G Gateway 3.2 and is
marked on/off.
Press the power button for one second (off), wait one second, and then press the
power button again (on).
The FastMile 5G Gateway 3.2 reboots.
Note: You may need to repeat the steps several times before finding the final location for
the FastMile 5G Gateway 3.2.
Table 4 LED behavior requiring action
Status LED (3 color)
behavior
5G LED (single
color)
Signal strength LEDs
(multiple one color)
Reason Action
Blinking slowly (red) Off Off Missing SIM card,
or SIM card is PIN-
locked, or SIM card
is bad and could not
be recognized by
the CPE
Replace SIM or
reinstall (it is
recommended to
replace a SIM
card with a new
PIN-locked SIM
card)
Solid (red) Off Off No radio link
or
No Internet
Consider moving
gateway