80 Chapter 10 Frequently Asked Questions
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7 Click the OK button.
How do I restore the BCM50 from a previous backup?
Use the following procedure to restore the BCM50 database.
To restore data from the BCM50
1 In the task panel, click the Administration tab.
2 Open the Backup and Restore folder, and then click Restore.
The Restore panel opens. In the Restore From field, select the location of the backup archive
to use.
3 Click the Restore button.
The Select Components to Restore window opens.
4 Select the optional components that you want to include from the backup file.
5 Click the OK button.
A warning window opens and displays information about components that will be affected by
the restore operation. Read the warning carefully before proceeding.
6 Click the Ye s button to proceed.
A progress window opens. When the operation is complete, the Restore Complete window
opens.
7 Click the OK button.
How do I complete a Warm Reset or Cold Reset? Is it safe and will I
lose customer data?
You can use the Reset utility in Element Manager to:
• reboot the BCM50 system
• perform a warm reset of telephony services
• perform a cold reset of telephony services
• perform a cold reset of the router
For a description of the impact on the system of each of these resets, see Reset functions on page
27.
Use this procedure to perform a warm or cold reset.
Completing a warm or cold reset
1 Select Administration > Utilities > Reset, and click one of the following buttons:
a Reboot BCM50 System will restart the operatingsystem of the BCM50
b Warm Reset Telephony Services will restart telephony services. Customer data will
be retained.
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