Nortel BCM50 - Getting Help from a Specialist by Using an Express Routing Code; Getting Help through a Nortel Distributor or Reseller

Chapter 11 Contacting Technical Support 91
BCM50 Troubleshooting Guide
Getting help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
.