ENGLISH
The Brio is not turning on or working.
1. The Brio is not plugged in.
2. The Power button was not pressed.
Insert the plug into an appropriate grounded power socket. Press the Power button.
The ingredients are not completely cooked.
1. Too many ingredients were used.
2. The cooking temperature is too low.
3. The cooking time is too short.
Remove some ingredients from the Brio; smaller batches air-fry more evenly. Cook at a
higher temperature. Set the Brio to air-fry for a longer time.
The food is fried unevenly.
1. Certain types of ingredients need to be shaken or ipped halfway through the
cooking process.
Fried snacks are not crispy when they come out of the Brio.
1. The type of snack used was meant to be prepared in a traditional deep fryer.
Use snacks designed to be baked in a traditional oven, or lightly brush some oil onto
the snacks before placing them into Brio for crispier results.
White smoke is coming out of the Brio.
1. Frying greasy foods may cause white smoke to appear.
2. The Rack contains greasy residue from previous uses.
When preparing greasy ingredients in the air fryer, substantial amounts of oil can
smoke and infiltrate the Brio. The oil will produce white smoke and the Brio might
become hotter than usual. This will not affect the final cooking result. White smoke
is caused by grease heating up in the Brio. Make sure you clean the Riser and Rack
properly after each use.
French fries are fried unevenly in the Brio.
1. You did not soak the potato sticks properly before air-frying them.
2. You did not use the right potato type, or they were not fresh.
Soak the potato sticks in a bowl of water for at least 30 minutes, remove them, and dry
them with paper towels. Use fresh potatoes and make sure they stay firm during air-
frying.
TROUBLESHOOTING GUIDE
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