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TEO-5 User’s Guide
Appendix C: Troubleshooting and Support
Resetting the Global Parameters
If you’re trying to track down a problem, it’s sometimes a good idea to
reset the Global parameters to their defaults. This is a quick way to make
sure that the TEO-5 returns to its factory settings. To note, resetting
global parameters does not affect any user or factory presets.
To reset all Global parameters to their default settings:
1. Press the global button.
2. Use the select knob to select reset globals, then press write. Globals are
reset. You can now can play the TEO-5 again.
Contacting Technical Support
If you are still having a problem with the TEO-5, contact Technical
Support at support@oberheim.com. Please include the purchase date
of your TEO-5, its serial number, and the operating system version.
Press the global button to see the OS version at the bottom of the main
display.
If you haven’t already reset the Global parameters and run the calibration
routines (see Troubleshooting), you should do it before contacting Tech-
nical Support. This is probably the rst thing you will be asked to do.