CHAPTER 2 DIAGNOSTIC GUIDE
Ohaus Corporation www.ohaus.com 18 Navigator Series Service Manual
Defective Interface or cable
Reference weight is too low
Increase reference weight or continue to
weigh with less accurate results.
Parts counting– sample weight
<1d.
Shows error - exits mode or goes to
[Clr.ApU].
Incorrect calibration weight
See Table 4.1 for correct weights
Set Handshake on, see Interface User
Manual.
Power on zero range exceeded
Clear pan, check Shipping Lock setting
View RAMP (in scale service menu) to
check Load Cell, and then calibrate.
Power on zero under range, pan
was removed prior to power on
Install pan, check Shipping Lock setting
and re-zero.
View RAMP (in scale service menu) to
check Load Cell, and then calibrate.
Load exceeds balance maximum capacity,
remove weight from the pan
Reading below min. range - Re-install pan.
1. Switch to a unit where the tare <=Max;
2. Clear the tare --- No load on the pan,
Press “tare” button;
3. Clear the tare --- Perform “Zero”
operation if it is allowable, this will also
clear the tare;
4. New tare is established --- Perform tare
if load <=Max;
Result exceeds display capability.
Contact Ohaus or an authorized service
agent
Contact Ohaus or an authorized service
agent
Contact Ohaus or an authorized service
agent
Some Menus or
menu settings
are locked out or
cannot be
changed.
Menu Lock switch is “on”.
Non-approved models: turn Menu Lock
switch off. Approved models will require
“re-sealing” of the scale if the switch is
moved.