B6500 User’s Guide> 107
Nothing is
printed.
Multiple sheets of paper are fed simultaneously. Fan the paper
well and reload.
“ Loading Paper” (P. 41)
The drum/toner cartridge is defective/damaged or there is no
more toner inside the cartridge. Replace with a new drum/
toner cartridge.
“ Replacing the Drum/Toner Cartridge” (P. 119)
Spots of missing
text.
This may be due to breakdown of high voltage power. Contact
service.
The paper is damp. Replace with paper from a new ream.
“ Loading Paper” (P. 41)
The paper used is not suitable. Load the correct type of paper.
“ Usable Paper” (P. 37)
Text is blurred. The paper used is not suitable. Load the correct type of paper.
“ Usable Paper” (P. 37)
The paper is damp. Replace with paper from a new ream.
“ Loading Paper” (P. 41)
Missing
characters
throughout the
length of the
paper.
The drum/toner cartridge is defective/damaged or there is no
more toner inside the cartridge. Replace with a new drum/
toner cartridge.
“ Replacing the Drum/Toner Cartridge” (P. 119)
Text or i m a g es
are printed at an
angle.
The paper tray guides are not set in the correct positions. Set
the length guide and the right width guide in the correct
positions.
“ Loading Paper in a Paper Tray” (P. 41)
Symptom Reason/Action
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