Oki MC342dn User Manual

Troubleshooting > 142
C LEARING PAPER JAMS
Provided that you follow the recommendations in this guide on the use of print media, and
you keep the media in good condition prior to use, your MFP should give years of reliable
service. However, paper jams occasionally do occur, and this section explains how to clear
them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper
path through the MFP. When a jam occurs, the machine immediately stops, and the
STATUS LED on the control panel informs you of the event.
If printing multiple pages (or copies), do not assume that, having cleared an obvious sheet,
others will not also be stopped somewhere along the path. These must also be removed in
order to clear the jam fully and restore normal operation.
I N THE SCANNER ADF SECTION ...
If a sheet is well advanced out of the ADF, simply grip it and pull gently to draw it fully out.
1. Lift the ADF cover (1).
2. Remove any loose paper from the entry to the sheet feeder.
3. If there is any paper trapped in the feed mechanism:
(a) Lift the feeder mechanism (2).
(b) Remove any paper from ADF mechanism.
4. Lower the ADF cover (1).
5. Press the STOP button to restore the scanning head to the correct position.
NOTE
You can also refer to the instructions on how to clear paper jams by pressing
the ?HELP key on the control panel while the error message is displayed.
NOTE
If it does not remove easily, do not use excessive force.
2
1

Oki MC342dn Specifications

General

Print technology	LED
Maximum resolution	- DPI
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	22 ppm
Print speed (color, normal quality, A4/US Letter)	20 ppm
Copier resize	20 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, FTP, USB
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	30 ppm
Image formats supported	JPEG XR
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Maximum duty cycle	30000 pages per month
Page description languages	Epson FX, PCL 5c, PCL 6, PostScript 3, SIDM
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	350 sheets
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Envelopes
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Control type	Touch
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Standard interfaces	USB 2.0
USB 2.0 ports quantity	2
Wi-Fi	No
Supported network protocols (IPv4)	SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD, Web Service on Devices
Internal memory	256 MB
Maximum internal memory	768 MB
Sound power level (standby)	33 dB
Sound pressure level (copying)	52 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	500 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm