Oki MC342dn User Manual

Troubleshooting > 150
D EALING WITH UNSATISFACTORY PRINTING
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE
Vertical white lines can
be seen on the printed
page.
The LED head is dirty. Wipe the LED head with a soft,
lint-free cloth.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner. If
symptoms persist, replace the
toner cartridge.
Foreign materials may be
present in the image drum.
Replace the image drum
cartridge.
Light-shielding film of the
image drum cartridge is dirty.
Wipe the film with a soft, lint-
free cloth.
Printed images are
fading vertically.
The LED head is dirty. Wipe the LED head with a soft,
lint-free cloth.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner. If
symptoms persist, replace the
toner cartridge.
The paper is not suitable for
the printer unit.
Use recommended paper.
Printing is light. The toner cartridge is not
properly seated.
Reinstall the toner cartridge.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner. If
symptoms persist, replace the
toner cartridge.
The paper is moist. Use paper stored in proper
temperature and humidity
conditions.
The paper is not suitable for
the printer unit.
Use recommended paper.
Thickness and type of paper
are inappropriate.
Set the correct value of media
type and media weight in the
Media menu or set one value
thicker for media weight.
Recycled paper is being used. Set one value thicker for media
weight in the Media menu.
Partially faded images.
White spots and lines
appear in solid
printing.
Paper is moist or dry. Use paper stored in proper
temperature and humidity
conditions.
Vertical lines appear. The image drum cartridge is
damaged.
Replace the image drum
cartridge.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner. If
symptoms persist, replace the
toner cartridge.

Oki MC342dn Specifications

General

Print technology	LED
Maximum resolution	- DPI
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	22 ppm
Print speed (color, normal quality, A4/US Letter)	20 ppm
Copier resize	20 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, FTP, USB
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	30 ppm
Image formats supported	JPEG XR
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Maximum duty cycle	30000 pages per month
Page description languages	Epson FX, PCL 5c, PCL 6, PostScript 3, SIDM
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	350 sheets
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Envelopes
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Control type	Touch
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Standard interfaces	USB 2.0
USB 2.0 ports quantity	2
Wi-Fi	No
Supported network protocols (IPv4)	SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD, Web Service on Devices
Internal memory	256 MB
Maximum internal memory	768 MB
Sound power level (standby)	33 dB
Sound pressure level (copying)	52 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	500 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm