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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-29
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
11 Error 40903 (Y)
40904 (M)
40905 (C)
40902 (K)
1
2
3
4
5
%COLOR% Toner Cartridge not
installed.: %ERRCODE%
Please see Help for details.
The toner cartridge is not
installed.
Error 610 : Y
Error 611 : M
Error 612 : C
Error 613 : K
Four following behavior
is carried out by mode of
operation.
1. Only warning display.
(This error is not displayed).
2. Warning status takes
effect at Cover Open/
Close.
3. With no automatic
concentration
compensation.
4. This error is displayed
and it stops.
12 Error 40960 (Y)
40961 (M)
40962 (C)
40959 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Something is wrong with
the toner sensor.
This status is indicated in
Shipping Mode only.
If the same error is
detected in FACTORY
Mode, it is indicated as
service call of 163.
Error 540 : Y
Error 541 : M
Error 542 : C
Error 543 : K
13 Error 30034 1
2
3
4
5
PaperSizeError
Please open the scanner unit and
the top cover
andcheckpapersize.
Please see Help for details.
Inappropriatesizepaper
was fed from a tray.
Check the paper in the
tray or check for Multiple-
feed. Open and close the
cover to perform recovery
printing, and continue.
No.
Category
PJL Status
Code
Error Warning Description
14 Error 40077 1
2
3
4
5
Paper Jam: 390
Please open the scanner unit and
the top cover.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 390 : MP Tray
15 Error 40077 1
2
3
4
5
Paper Jam: %ERRCODE%
Please pull out the paper cassette
of the indicated tray.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 391 : Tray1
Error 392 : Tray2
16 Error 40982 1
2
3
4
5
Paper Jam: 380
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 380 : Feed
17 Error 40078
40079
40051
40820
1
2
3
4
5
Paper Jam: %ERRCODE%
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 381 : Transport
Error 382 : Exit
Error 385 : Around Fuser Unit
18 Error 40819 1
2
3
4
5
Paper Jam: 381
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 381 : Transport
19 Error 40052
40053
40055
1
2
3
4
5
Paper Jam: %ERRCODE%
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred nearby
DUPLEX unit.
Error 370 : Duplex Reversal
Error 371 : Duplex Input

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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