Oki MC362w Maintenance Manual

44952001TH Rev.2
7-30
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
20 Error 40054 1
2
3
4
5
Paper Jam: 372
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred nearby
DUPLEX unit.
Error 372 :
Misfeed from Duplex
21 Error 40997 (Y)
40998 (M)
40999 (C)
40996 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The life of the image drum
(Alarm)
Error 350 : Y
Error 351 : M
Error 352 : C
Error 353 : K
Warning status takes
effect at Cover Open/
Close.
22 Error 40937 (Y)
40938 (M)
40939 (C)
40936 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The toner empty error is
occurred after the image
drum reached its life.
Error 560 : Y
Error 561 : M
Error 562 : C
Error 563 : K
This is displayed until
a user exchanges the
image drum.
23 Error 40971 1
2
3
4
5
Please change Fuser Unit.: 354
Please see Help for details.
Notifies the fuser has
reached its life. This is
the error displayed based
on the counter to indicate
that the fuser has reached
its life, and printing will
stop.
Warning status takes
effect at Cover Open/
Close.
This error will occur on
some user setting mode.
%ERRCODE% specifies
3 digits error code.
No.
Category
PJL Status
Code
Error Warning Description
24 Error 40970 1
2
3
4
5
Please change Belt Unit.: 355
Please see Help for details.
Notifies the transfer belt
has reached its life. This
is the error displayed
based on the counter
to indicate that the belt
has reached its life, and
printing will stop.
Warning status takes
effect at Cover Open/
Close.
%ERRCODE% specifies
3 digits error code.
25 Error 40926 1
2
3
4
5
Please check Fuser Unit.: 348
Please see Help for details.
The engine detects the
fuser unit error.
It recovers, when a value
is able to be normally
read by re-reading after
cover closing. When not
recovering, exchange of a
fuser unit is needed.
%ERRCODE% specifies
3 digits error code.
26 Error 40964 1
2
3
4
5
Please change Belt Unit.: 356
Please see Help for details.
Indicates waste toner
full. Warning status takes
effect only once at Cover
Open/Close, and the
error occurs again when
about 500 copies have
been printed.
%ERRCODE% specifies
3 digits error code.

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm