Oki MC362w Maintenance Manual

44952001TH Rev.2
7-31
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
27 Error 40915 (Y)
40916 (M)
40917 (C)
40914 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Shows that the toner is
not supplied (the toner
cannot be detected).
The lever of toner
cartridge may not be
locked, or toner cartridge
may be set with protection
tape.
Shows that the toner
cartridge lever has not
been locked.
%ERRCODE%: specifies
3 digits error code.
Error 544 : Y
Error 545 : M
Error 546 : C
Error 547 : K
28 Error 40992 1
2
3
4
5
Please check Fuser Unit.: 320
Please see Help for details.
The fuser unit is not
correctly installed.
29 Error 40037 1
2
3
4
5
Please check Belt Unit.: 330
Please see Help for details.
The belt unit is not
correctly installed.
30 Error 40021
40991
1
2
3
4
5
Please check the top cover.:
%ERRCODE%
Please close the top cover.
Please see Help for details.
The cover is open.
Error 310 : Top Cover
No.
Category
PJL Status
Code
Error Warning Description
31 Error 40788 1
2
3
4
5
ADF Cover Open
Please see Help for details.
Indicates that ADF cover of
scanner unit is opened.
Indicates that inter-lock
cover of scanner unit is
lifted up.
Notes: If inter-lock cover is
lifted up during scanning
from document feeder,
system will display
documentjam.
32 Error 40789 1
2
3
4
5
Document Jam
Please open the scanner unit and
the ADF cover.
Please see Help for details.
Indicates that the
documentjamoccurred
during the scanning.
33 Error 40779 1
2
3
4
5
Lamp Error. Please call service.
<%CODE%>
Please see Help for details.
Indicates that the lamp
error is occured.
This message is displayed
because of the light
intensity of lamp is weaker.
%CODE% : details
=1: Calibration defective
(device)
=2: Calibration defective
(LED)
=3: Calibration
defective (timewise
deterioration)
34 Error 40780 1
2
3
4
5
Power OFF/ON
Carriage Error <1>
Please see Help for detailds.
Indicates that the carridge
error is occurred.
This message is
displayed because of
the carridge of scanner
doesn't work normally.
<1>:
The carridge of scanner
doesn't work normally.

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm