Oki MC362w Maintenance Manual

44952001TH Rev.2
7-43
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Display Cause Error details Measure
Power OFF/ON
059 : Error
A
communication
error of the
scanner unit
The scanner unit detected
an error after communication
between the Controller and
scanner unit was established.
Call for service to
review the connection
between the scanner
and printer or to
replace the device if
the symptom persists
after you turn on the
power unit again.
Inspection is
required.
064 : Error
SD Card
Missing Error
Is a SD Card installed in the
unit,properly?
Inspection is
required.
067 : Error
068 : Error
Interface
monitor error
Inspection is
required.
069 : Error
NIC Chip
Error
Power OFF/ON
070 : Error
PostScript
error
Error is deteced inside the
postscript core
Take note of the
address that is
displayed on LCD.
Turn off and on the
M F P.
Power OFF/ON
072 : Error *.
Engine
interface error
or CU-PU
interface error
Is the CU/PU board installed
properly?
No
Yes
Reinstall the CU/ PU
board properly.
Replace the CU/ PU
board.
Display Cause Error details Measure
Power OFF/ON
073 : Error **
Video error.
An error was
detected in
expanding
image data (an
invalid data
was received)
Is the CU/PU board installed
properly?
Doestheerroroccuragain?
No
Yes
Yes
Reinstall it properly.
Change the PC to a
high-specification one
or decrease the
resolution, and
perform printing again.
Replace the CU/ PU
board.
Replace the interface
cable.
Reinstall the PC
printer driver.
Is the CU/PU board installed
properly?
Doestheerroroccuragain?
Does the error depend on
printdata?
No
Yes
Yes
No
Yes
Reinstall it properly.
Perform printing again.
Print other data.
Replace the CU/PU
board.
Ask design people to
analyzethedata.
Power OFF/ON
074 : Error
075 : Error **
Video error.
An error was
detected in
expanding
image data.
Is the CU/PU installed
properly?
No
Yes
Reinstall it properly.
Replace it.
Inspection is
required.
081 : Error
Parameter
matching
check error
Reading from or writing into
EEPROM or flash memory
cannot be made properly.
Turn off and on the
M F P.
Replace the CU/
PU board when the
symptom persists.
Inspection is
required.
104 : Error
An engine
EEPROM
read/write
error was
detected.
Doestheerroroccuragain?
Yes
Turn off and on the
MFP
Replace the CU/PU
board.
Inspection is
required.
106 : Error
Engine control
logic error
Doestheerroroccuragain?
Yes
Turn off and on the
MFP
Replace the CU/PU
board.
Inspection is
required.
111 : Error
Duplex unit
for a different
model was
detected.
Is Duplex unit for the model
installed?
No Install a correct Duplex
unit.

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm