EasyManuals Logo

Oki MC362w Maintenance Manual

Oki MC362w
314 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #236 background imageLoading...
Page #236 background image
44952001TH Rev.2
7-44
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Display Cause Error details Measure
Inspection is
required.
112 : Error
The 2nd tray
for a model
different from
the MFP was
detected.
Is the 2nd tray for the MFP
installed?
No Install proper 2nd tray.
Inspection is
required.
121 : Error
High-voltage
power supply
interface error
Is the cable between the CU/
PU board and the high-
voltage power unit connected
properly?
Isacontactfaulty?
No
Yes
No
Reconnect it properly.
Check the high-
voltage line for no poor
connection.
Replace the high-
voltage power supply.
Inspection is
required.
122 : Error
Rear-fan error Does the fan at the rear of
theMFPoperate?
Is the connector of the fan
connectedproperly?
No
Yes
No
Yes
Be sure of the
connection of the
fan.
Replace the CU/PU
board.
Connect the fan
properly.
Replace the CU/PU
board.
Inspection is
required.
123 : Error
Ambient
humidity
error or non
connection
of humidity
sensor
Is the cable from the CU/PU
board to the toner sensor
boardconnectedproperly?
No
Yes
Re-connect it properly.
Replace the toner
sensor board.
Inspection is
required.
124 : Error
Ambient
temperature
error
Is the cable from the CU/PU
board to the toner sensor
boardconnectedproperly?
No
Yes
Re-connect it properly.
Replace the toner
sensor board.
Power Off and
Wait for a while
126 : Condensing
Error
Condensation
on the device
was detected.
Condensation is likely to
form in such a case that a
device is carried in from the
outdoors.
Leave the device untouched
for two hours to a half day
and turn on the power unit.
Doestheerroroccuragain?
Yes Leave the device
untouched and turn on
the power unit.
Replace a control
panel board.
Inspection is
required.
127 : Error
An error of
exhaust fan of
the Fuser
Is the fan's connector
properlyconnected?
Doestheerroroccuragain?
No
Yes
No
Connect properly.
Replace the fan's
motor.
Replace the PU board.
Display Cause Error details Measure
Inspection is
required.
128 : Error
05
Image drum
fan error
Is the connector of the fan
connectedproperly?
Doestheerroroccuragain?
No
Yes
No
Re-connect it properly.
Replace the fan motor.
Replace the CU/PU
board.
Inspection is
required.
128 : Error
08
Front fan error Is the connector of the fan
connectedproperly?
Doestheerroroccuragain?
No
Yes
No
Re-connect it properly.
Replace the fan motor.
Replace the CU/PU
board.
Inspection is
required.
131 : Error
134 : Error
LED head
detection
error (131=Y,
132=M,
133 = C,
134 =K)
Is the LED head installed
properly?
Is the LED head fuse
broken?
Doestheerroroccuragain?
No
Yes
Yes
No
Yes
Install the LED head
unit.
Check the LED head
fuse.
Check the fuse.
Turn off and on the
M F P.
Replace the LED head
unit.
Inspection is
required.
142 : Error
Image drum
up-down
movement
position
detection error
Is the image drum unit
removed and installed
smoothly?
Is the connector of the image
drum up-down clutch is
connectedproperly?
Yes
No
Yes
No
Re-install it.
Be sure of the
connection of the
image drum up-down
clutch connector.
Replace the toner
sensor board.
Connect the image
drum updown clutch
properly.
Inspection is
required.
153 : Error
Image drum
unit fuse-cut
error
Is the image drum unit
installedproperly?
Doestheerroroccuragain?
Is the MFP recovered by
replacing the toner sensor
board.
No
Yes
Yes
No
Re-install it.
Turn off and on the
M F P.
Be sure of the cable
connection from the
CU/PU board to the
toner sensor board,
and then replace the
toner sensor board.
Replace the CU/PU
board.

Table of Contents

Other manuals for Oki MC362w

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Oki MC362w and is the answer not in the manual?

Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

Related product manuals