Oki MC362w Maintenance Manual

44952001TH Rev.2
7-45
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Display Cause Error details Measure
Inspection is
required.
154 : Error
Belt unit fuse-
cut error
Is the belt unit installed
properly?
Doestheerroroccuragain?
No
Yes
Yes
Re-install it.
Turn off and on the
M F P.
Be sure of cable
connection, and then
replace the CU/PU
board.
Inspection is
required.
155 : Error
Fuser unit
fuse-cut error
Is the fuser unit installed
properly?
Doestheerroroccuragain?
No
Yes
Yes
Clean the connection
connector of the fuser
unit, and then re-install
the fuser unit.
Turn off and on the
M F P.
Be sure of cable
connection, and then
replace the CU/PU
board.
Inspection is
required.
160 : Error
～
163 : Error
Toner sensor
detection
error (160=Y,
161= M,
162= C,
163 =K).
This error
does not
occur with
the MFP in
the factory
shipped
configuration.
Is the toner cartridge
installed?
Isthetonerslideshutterset?
No
No
Yes
Install the toner
cartridge.
Turn it to the fixed
position. Turn off and
on the MFP.
Replace the toner
sensor assembly.
Inspection is
required.
167 : Error
Thermistor
slope error
Does an error message
appear?
Doestheerroroccuragain?
Yes
Turn off and on the
M F P.
Turn off and on the
MFP after leaving it for
30 minutes.
Inspection is
required.
168 : Error **
Compensation
thermistor
error
Does an error message
appear?
Doestheerroroccuragain?
Yes
Turn off and on the
M F P.
Turn off and on the
MFP after leaving it for
30 minutes.
Display Cause Error details Measure
Inspection is
required.
169 : Error
An error of the
Upper Side
Thermistor
Doestheerroroccuragain? Yes Turn on the power unit.
Leave the device for
30 minutes and turn on
the power unit again.
Inspection is
required.
170 : Error
171 : Error
A fuser
thermistor
short or open
circuit was
detected.
Doestheerroroccuragain?
Yes
Turn off and on the
M F P.
Replace the fuser unit.
Inspection is
required.
172 : Error
173 : Error
A fuser
thermistor
temperature
error (high
or low
temperature)
was detected.
Doestheerroroccuragain?
Doestheerroroccuragain?
Yes
Yes
Turn off and on the
M F P.
Replace the fuser unit.
Replace the low-
voltage power supply,
and then replace the
CU/PU board when
the error occurs again.
Inspection is
required.
174 : Error
A backup
thermistor
shot circuit
was detected
(high
temperature)
Doestheerroroccuragain?
Yes
Turn off and on the
M F P.
Replace the fuser unit.
Inspection is
required.
175 : Error
A backup
thermistor
open
circuit was
detected (low
temperature)
Doestheerroroccuragain?
Yes
Turn off and on the
M F P.
Replace the fuser unit.
Inspection is
required.
176 : Error
177 : Error
A backup
thermistor
temperature
error (high
or low
temperature)
was detected.
Doestheerroroccuragain?
Doestheerroroccuragain?
Yes
Yes
Turn off and on the
M F P.
Replace the fuser unit.
Replace the low-
voltage power supply.

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm