38
7.
Error Messages and Troubleshooting
If any of the below problems occur during measurement, check to
make sure that no other electrical device is within 12 inches (30 cm).
If the problem persists, refer to the table below.
Display/
Problem
Possible Cause Solution
appears or the
arm cuff does
not inflate.
Air plug is not
completely plugged into
the monitor.
Insert the air plug
securely. Refer to sub-
section 2.6.
The arm cuff is not
applied correctly.
Apply the arm cuff
correctly, then take
another measurement.
Refer to sub-section 2.6.
Air is leaking from the
arm cuff.
Replace the arm cuff with
a new one. Refer to
section 9.
appears or a
measurement
cannot be
complete after
the arm cuff
inflates.
You move or talk during
a measurement and the
arm cuff does not inflate
sufficiently.
Remain still and do not
talk during a
measurement. If “E2”
appears repeatedly,
inflate the arm cuff
manually until the systolic
pressure is 30 to
40 mmHg above your
previous readings. Refer
to sub-section 3.1.
The systolic pressure is
above 210 mmHg and a
measurement cannot be
taken.
Inflate the arm cuff
manually until the systolic
pressure is 30 to
40 mmHg above your
previous readings. Refer
to sub-section 3.1.
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