29
and
appears or the monitor
is turned off
unexpectedly during a
measurement.
Batteries are depleted.
Immediately replace all 4
batteries with new ones.
Refer to sub-section 2.1.
Nothing appears on the
display of the monitor.
Batteries are depleted.
Battery polarities are not
properly aligned.
Check the battery
installation for proper
placement. Refer to sub-
section 2.1.
Readings appear too
high or too low.
Blood pressure varies constantly. Many factors including
stress, time of day, and/or how you apply the arm cuff,
may affect your blood pressure. Review sub-sections 2.2
- 2.4 and section 3.
Any other
communication issue
occurs.
Follow the instructions shown in the smart device, or visit
the “Help” section in the app for further help. If the
problem still persists, contact customer service. Refer to
section 12.
Any other problems
occur.
Press the [START/STOP] button to turn the monitor off,
then press it again to take a measurement. If the problem
continues, remove all batteries and wait for 30 seconds.
Then re-install the batteries.
If the problem still persists, contact customer service.
Refer to section 12.
Display/Problem Possible Cause Solution