7. Error Messages and Troubleshooting
EN42
 
appears or a 
measurement 
cannot be 
complete after 
the arm cuff 
inflates.
You move or talk during 
a measurement and the 
arm cuff does not inflate 
sufficiently.
Remain still and do not 
talk during a 
measurement. If “E2” 
appears repeatedly, 
inflate the arm cuff 
manually until the systolic 
pressure is 30 to 
40 mmHg above your 
previous readings. Refer 
to sub-section 3.1.
The systolic pressure is 
above 210 mmHg and a 
measurement cannot be 
taken.
Inflate the arm cuff 
manually until the systolic 
pressure is 30 to 
40 mmHg above your 
previous readings. Refer 
to sub-section 3.1.
 
appears
The arm cuff is inflated 
exceeding the maximum 
allowable pressure.
Do not touch the arm cuff 
and/or bend the air tube 
while taking a 
measurement.
If inflating the arm cuff 
manually, refer to the end 
of sub-section 3.1.
 
appears
You move or talk during 
a measurement. 
Vibrations disrupt a 
measurement.
Remain still and do not 
talk during a 
measurement.
Display/
Problem
Possible Cause Solution
2895901-4A_HEM-7361T-ALRU_IM.fm  Page 42  Wednesday, October 26, 2022  10:46 AM