EN45
7. Error Messages and Troubleshooting
appears or the
monitor is
turned off
unexpectedly
during a
measurement.
Batteries are depleted.
Immediately replace all 4
batteries with new ones.
Refer to sub-section 2.1.
Nothing
appears on the
display of the
monitor.
Batteries are depleted.
Battery polarities are not
properly aligned.
Check the battery
installation for proper
placement.
Refer to sub-section 2.1.
Readings
appear too high
or too low.
Blood pressure varies constantly. Many factors
including stress, time of day, and/or how you apply
the arm cuff, may affect your blood pressure.
Review sub-sections 2.4 - 2.6 and section 3.
Any other
communication
issue occurs.
Follow the instructions shown in the smart device,
or visit the “Help” section in the “OMRON connect”
app for further help. If the problem still persists,
contact your OMRON retail outlet or distributor.
Any other
problems
occur.
Press the [START/STOP] button to turn the monitor
off, then press it again to take a measurement. If the
problem continues, remove all batteries and wait for
30 seconds. Then re-install batteries.
If the problem still persists, contact your OMRON
retail outlet or distributor.
Display/
Problem
Possible Cause Solution
2895901-4A_HEM-7361T-ALRU_IM.fm Page 45 Wednesday, October 26, 2022 10:46 AM
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