88
8Troubleshooting your
system
Error and other messages
The OneTouchSelect Plus Flex™ Meter displays messages
when there are problems with the test strip, with the
meter or when your glucose levels are above 33.3mmol/L
or below 1.1mmol/L. Improper use may cause an
inaccurate result without producing an error message.
NOTE: If the meter is on but does not operate (locks-up),
contact Customer Service. Contact OneTouch® Customer
Care on 0800121200 (UK) or 1800535 676 (Ireland).
What it means
You may have a very
low blood glucose level
(severe hypoglycemia),
below 1.1mmol/L.
NOTE: When your glucose result is below 1.1mmol/L, both
the LO and the Range Indicator Arrow will flash on the
meter screen.
What to do
This may require immediate treatment. Although this
message could be due to a test error, it is safer to treat
first and then do another test. Always treat according to
your healthcare professional’s recommendations.
in
PF3130451Rev1_OTSPF_OB_I_GB_en_zug_R2.indd 88 3/12/15 11:36 AM
Statement of Use: Verify status before each use
Effectivity Date: Mar 18 2015 Status: Current State: Released
Type: Project File Name: 3130451 Revision: 1