OptConnect COMPLETE User Manual

2. 3.
CAT5 Ethernet Cable Power Supply
* Only use the 5v power supply that
was shipped with your device.
Damage resulting from use with any
other power supply voids warranty
Antenna(s)
An OptConnect Wireless modem
Modem may be a dierent model than shown.
Power
Reset
Ethernet Port 1
Ethernet Port 2
Auxiliary/
Diversity Antenna
Connection
Main Antenna
Connection
Status Light
Ethernet 1
Ethernet 2
Cell Mode
Signal Strength
If any of these items are missing or damaged, please contact the
OptConnect Customer Care Center at 877-678-3343 ext. 3.
Please verify your package contents.
DEVICE DETAILSPACKAGE CONTENTS
Status
Ethernet 1
Etherent 2
PowerR eset Ethernet 1 Ethernet 2
Cell Strength
Main
Aux
LTE
Cell Mode
PACKAGE CONTENTS DEVICE DETAILS
Power: If connections are all secure, the unit will power up with an orange
status light that will soon change to green. The unit is getting proper power once
the status light turns to green and starts to blink.
Reset: Resetting a unit should only be performed when instructed by an
OptConnect Customer Care Associate. Resetting the device will remove necessary
routing tables, rendering the device inoperable if done without a Customer Care
Associate on the phone.
Antenna Connections: Proper installation of your OptConnect unit
requires that both antenna(s) be used (if 2 are provided). Antenna(s) should be
placed outside of any metal enclosures, 6-8” apart, and standing vertically, while
magnetically connected to a metal base when possible.
Cell Mode: The unit has lights indicating the cellular connection mode.
Those lights are labeled as A, B, and C. Each light represents the type of cellular
connection network. Light A represents 4G connectivity. Light B represents 3G
connectivity, and Light C represents 1X connectivity. The illuminated Cell Mode
light(s) indicate the unit is connected to the lights corresponding network.
Cell On: The cell on light is located next to the signal strength in place of the cell
mode lights. The cell on light will be solid or blinking once the unit is connected
to a cellular network. If this light does not illuminate, please contact OptConnect
Customer Care at 877-678-3343 ext. 3.

OptConnect COMPLETE Specifications

General

Brand	OptConnect
Model	COMPLETE
Category	Modem
Language	English