Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
Install Inventory
Use the install inventory action to track equipment or inventory that is moved from the technician’s inventory pool to
the customer’s inventory pool. Typically, technicians install new equipment as part of the activity completion process
and the Add to Installed action tracks the inventory consumed during the activity.
1. Click the Add to Installed link for the equipment in the technician pool.
The Install inventory dialog box appears, as shown in this screenshot:
2. Enter the quantity of the inventory you are installing in the Quantity field.
If this is non-serialized inventory and you enter a value that exceeds the quantity precision that's configured,
then the precision is rounded off. For example: Quantity precision for an Inventory type = 2. You enter 1.4552;
this is rounded off to 1.46. In general, the half-up rounding rule is applied; that is, 0.5 becomes 1 and 0.4
becomes 0. If you enter extra zeros after the decimal point, then all trailing zeros are trimmed and not displayed
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