Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
in the inventory pool. If you try to install more non-serialized inventory than you have in the pool, then the
message, 'The quantity 6.5 exceeded your available quantity of 5. Are you sure you want to proceed?' is
displayed.
3. Click Submit.
4. Optionally, click Deinstall.
This allows the ability to undo an install if, for example, a device was installed in error.
Deinstall Inventory
Use the Add to Deinstalled action to track equipment or inventory removed from the customer pool. For example, if a
technician removes an existing cable box at the customer premise, the Add to Deinstalled action tracks the removal of
the equipment.
1. Click the Add to Deinstalled link for the equipment in the customer pool.
The Deinstall inventory dialog appears, as shown in this screenshot:
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