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Oracle 21C User Manual

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Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
Actions to consider:
Contact the resource to find out if a delay is necessary. If so, ask the resource to add time to the activity. If
necessary, you can add time on behalf of the resource.
If adding time to an activity is necessary, review the route to look for future activities that may be affected.
Related Topics
Add Time to an Activity
Identify Jeopardy Situations
Identifying a Late-Start Activity
There are several reasons why the application may show an activity as starting late, and several options for resolving it.
If a yellow or red Pending order appears underneath the timeline, and the order before it is Completed (blue), one of
these situations is likely:
The resource is still driving to the activity, but the drive is taking longer than predicted.
The resource is at the activity, but has forgotten to start the activity in the application.
The resource has started an activity, but forgotten to record the activity in the application.
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Oracle 21C Specifications

General IconGeneral
Database TypeRelational Database Management System (RDBMS)
Storage ManagementAutomatic Storage Management (ASM)
Storage Media SupportSSD
Data CompressionAdvanced Compression, Hybrid Columnar Compression
Data EncryptionTransparent Data Encryption (TDE)
Backup and RecoveryRecovery Manager (RMAN), Flashback Technology
Storage VirtualizationOracle VM

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