Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
Traffic information is displayed on the map when the Traffic option is selected on the layer switcher for the current
date. Navigating to a past or future date makes the Traffic layer inactive. The Traffic option needs to be reenabled if you
navigate away from the Map view to another screen.
Note: Traffic information will vary based on the map providers data availability which may not be available in all
countries/areas/states/provinces/localities. Please check the map providers website for data availability. When traffic
data is available, the system uses the most recent information available from the map provider which may not always
be the current information.
View Activity Location on a Map
Before starting an activity, it is possible to view a map of the customer address.
To view the location of an activity on the map:
1. Select the activity that you want to map from your home screen. The Activity details screen displays.
2. Click Map.
The map displays, with a green marker that indicates the location of the activity.
3. Click the marker to display the address.
View Directions to the Next Activity on Your Route
When you complete an activity, you can view directions from your current location to the next activity.
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