Troubleshooting
19
Audio is not
produced from an
external speaker
connected to the
camera.
• The Talk button appears like this:
→
Click the Talk button. (It will change to .)
• The Talk button is gray.
→ [Talk] is not permitted on the General User page. Permit it.
(See page 99 of the Operating Instructions on the CD-
ROM)
• Microphone is not selected on your PC's volume control
screen.
→ Click [Options]→[Properties]→, and check [Recording] on
the Volume Control window. In the "Show the following
volume controls" column, check [Microphone], and click
[OK]. Check [Select] on the Recording Control window.
• The PC's microphone input setting is set to mute.
→ Open the PC's Volume Control window, check the
microphone checkbox and then adjust the volume controls.
• A speaker is not connected to the camera.
→ The camera's audio output terminal is a line output.
Connect it to an external speaker with a built-in amplifier
(see Getting Started).
• An amplifier is not connected to the camera.
→ The camera's audio output terminal is a line output.
Connect it to an external speaker with a built-in amplifier
(see Getting Started)
• Audio can only be received for short periods of time.
→ Change the settings to extend the PC Audio Input Timeout.
(See page 92 of the Operating Instructions on the CD-
ROM)
• The camera speaker volume settings are set to their minimum.
→ Adjust the volume settings to an appropriate volume.
• The camera is being accessed through a proxy server.
→ The audio feature cannot be used when the camera is
accessed through a proxy server.
Problem Cause and Remedy
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