No
Yes
Clean or replace the rollers.
START
No
Yes
Check the Scanner mechanism.
Is the Toner Cartridge
operational?
No
Yes
Is the recording paper damp?
Yes
No
Replace the recording paper.
Replace the Toner Cartridge.
Is the Power Supply Unit
(HVPS) normal?
1. Check all connectors and
voltages on the Power Supply
Unit (HVPS).
2. Replace the Power Supply Unit
(HVPS).
Yes
No
1. Clean the BTR with a soft, dry
cloth.
2. Replace the BTR.
Are there any foreign particles
or stains on the BTR?
No
Yes
Paper Travel
P
Are the Fuser and Pressure
Roller surfaces clean?
Is the printout in Service
Mode 3 normal?