Display Cause & Solution
“DRUM LIFE OVER” R The drum cartridge’s service life is finished. Please replace the drum
cartridge when you replace the toner cartridge. Depending on the
environment, type of paper used, and usage situation, printing quality may
be affected. Please check the printing quality. We recommend that you
replace the drum cartridge soon, as necessary.
* If you continue to use the drum cartridge without replacing it, the print
quality may suddenly worsen, or the unit may malfunction.
“EMAIL SIZE OVER” R When performing scan to email address, the number of scanned pages or
the file size of the scanned data has exceeded the limitation (page 110).
Divide the document into sections.
“FAX IN MEMORY” R The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see
page 110.
“FAX PREVIEW” R If the fax preview mode (feature #448 on page 51) is set to “ON”,
– view, print or save the received fax documents using the web browser
on the computer connected via the LAN, and then erase the
unnecessary documents (page 51).
– turn the setting to “OFF”. The fax documents stored in memory will be
printed automatically.
“FILE SIZE OVER” R When performing scan to FTP server or scan to SMB folder, the number of
scanned pages or the file size of the scanned data has exceeded the
limitation (page 110). Divide the document into sections.
“KEEP COPYING” R Copying has stopped due to some existing problem (Example: a lack of
recording paper or a recording paper jam). See the other displayed message
instructions to continue copying.
“LOW TEMP.” R The inside of the unit is extremely cold and cannot be operated. Use the unit
in a warmer area.
“MEMORY FULL” R When performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
R When making a copy, the document being stored exceeded the memory
capacity of the unit. Press MSTOPN to clear the message. Divide the
document into sections.
“MODEM ERROR” R There is something wrong with the unit’s modem. Contact our service
personnel.
“NO FAX REPLY” R The other party’s fax machine is busy or has run out of recording paper. Try
again.
“OUT OF PAPER INPUT TRAY
#2”
R Recording paper is not loaded in the manual input tray. Load paper
(page 15).
“PAPER IN TRAY #2” R The recording paper is installed in the manual tray (page 15).
“PAPER JAMMED”
“OPEN TOP COVER”
R A recording paper jam occurred. Remove the jammed paper (page 98).
“PCFAX” R If the PC fax setting (feature #442 on page 64) is set to “ALWAYS”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
“PHONEBOOK FULL” R There is no space to store new items in the phonebook. Erase unnecessary
items (page 41).
“PLEASE WAIT” R The unit is warming up. Wait for a while.
“POLLING ERROR” R The other party’s fax machine does not offer the polling function. Check with
the other party.
“REDIAL TIME OUT” R The other party’s fax machine is busy or has run out of recording paper. Try
again.
85
11. Help