Display Cause & Solution
“REMOVE DOCUMENT” R The document is jammed. Remove the jammed document (page 103).
R Attempted to send or copy a document longer than 600 mm using the
automatic document feeder. Press MSTOPN to remove the document. Divide
the document into two or more sheets and try again.
R The ADF top cover is not fully closed. Push firmly on the front and rear edges
of the ADF top cover, and then feed the document again.
“REMOVE PAPER IN INPUT
TRAY #2”
R The recording paper is installed in the manual input tray when trying to
receive faxes or print reports. Remove the recording paper from manual
input tray.
“RX MEMORY FULL” R The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Load paper (page 14) or remove the jammed
paper (page 98).
R If the PC fax (feature #442 on page 64) is set to “ALWAYS”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
R If your unit is connected to the computer via the LAN and the fax preview
mode (feature #448 on page 51) is set to “ON”,
– view, print or save the received fax documents, and then erase the
unnecessary documents (page 51).
– turn the setting to “OFF”. The fax documents stored in memory will be
printed automatically.
“SLEEP”
R After the unit has been in power save mode (feature #403 on page 59) for
up to 5 minutes, the unit will enter sleep mode. Press a key to standby the
unit for the next process.
Note:
R The unit may not enter sleep mode when beeping for alert or displaying an
error message.
“TONER EMPTY” R The toner is empty. Replace the toner cartridge immediately.
“TONER LOW” R The toner is reaching the end of its life. You will need to replace the toner
cartridge soon.
“TOP COVER OPEN” R The top cover is open. Close it.
“TRANSMIT ERROR” R A transmission error occurred. Try again.
86
11. Help
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