384
SQW0550
Others
Q&A Troubleshooting
â–
Recording
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
• [4K PHOTO] is set to [
] ([4K Pre-Burst]).
→ When [4K PHOTO] in the [Rec] menu is set to [
] ([4K Pre-Burst]), the camera temperature
rises. In some cases, the camera may display [
], switch to [ ] ([4K Burst]) and stop the
recording to protect itself. Wait until the camera cools down.
• Focus is not aligned.
→ When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper
focusing is achieved. (→164)
Recorded pictures look white.
• Lens is dirty (fingerprints, etc.).
→ Turn the camera off and clean the lens surface with a soft dry cloth.
Recorded pictures are too bright/too dark.
• Adjust the exposure (→177).
• AE Lock (→173, 175) is set inappropriately.
Some pictures are taken when I press the shutter button just once.
• Cancel the following settings:
– [Simultaneous record w/o filter] (→132)
– White Balance Bracket (→138)
– [Burst]/[Auto Bracket]/[
] of the self-timer (→201)
Focus not aligned correctly.
• Subject outside of focus range. (→46)
• Caused by jitter or subject movement. (→234)
• [Focus/Release Priority] is set to [RELEASE]. (→164)
• [Shutter AF] is set to [OFF]. (→163)
• AF Lock (→173, 175) is set inappropriately.
• If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
(When the Scene Guide Mode is set to [Soft Image of a Flower], and during macro recording)
Recorded pictures are blurred. The stabiliser function ineffective.
• Shutter speed is slower in dark locations and the stabiliser function is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
→ Use a tripod and the self-timer when using a slower shutter speed (→208).
• If you take a picture of a moving subject using the electronic shutter, the subject in the picture may
be skewed in some cases. (→199)
Taking pictures using White Balance Bracket is not possible.
• Is there any memory remaining on the card?
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