Before Requesting a Repair Service
Problem Check point
Display
Although water ow is not
stopped,
the cartridge replacement
guideline is displayed
z
Is the amount of water ow too small?
(less than approx. 0.7 liter/min)
y
The ow volume may have decreased due to change in water
pressure.
y
Flow more water.
The water purication
mark does not light
while puried water is
being supplied
z
Are the batteries depleted?
→ Replace the batteries with new ones. (P. EN7-EN8)
z
Are the batteries reversely inserted?
→ Insert the batteries correctly. (P. EN7-EN8)
z
Is the amount of water ow too small?
→ Flow more water.
→ Replace the cartridge with a new one. (P. EN18-EN20)
Water leakage
Faucet and connection
parts of bypass selector
and hose
z
See P. EN14.
Bypass selector
(location other than the
water outlet selected
with the bypass selector)
Though the bypass
selector is adjusted to “ ”,
water drips from the
source water opening.
z
The cause seems to be calcium, etc. depositing inside the
bypass selector.
→ Dissolve approx. 50
g
of citric acid in 1 liter of water.
Remove the bypass selector (P. EN17) and hose, soak
them in the citric acid water for approx. 12 hours, and
wash them with water.
(Buy citric acid at a pharmacy.)
Main spout
Water drips or trickles
out of the main spout
even when the water is
stopped
z
This is not a malfunction.
(This is water remaining in the outlet pipe.)
No water or a small
amount of water is
coming out
z
Is the faucet fully open?
z
Is the lter of the bypass selector clogged?
→ Perform maintenance. (P. EN16-EN17)
z
Has the water supply been cut o? (P. EN21)
z
Is the hose bent or attened?
If the problem is still not solved after all of the above are
checked, the cartridge may be clogged. Replace the
cartridge. (P. EN19-EN20)
The amount of water
coming out has
decreased after the
cartridge is replaced
z
Did you run water for approx. 3 to 4 minutes after replacement?
(P. EN20)
(It is necessary to remove the air inside the cartridge)
First, check P. EN24 to P. EN25.
If the problem is not solved after the following contents are checked, contact the dealer where
you purchased the product.
EN24
TK-CS500_01_EN.indd 23TK-CS500_01_EN.indd 23 2024/03/21 14:52:392024/03/21 14:52:39
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