Pantech P6020 - Alert Messages and Troubleshooting

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Appendix
Alert message
If you experience any problem while using your mobile phone,
please refer to the following checklist. If the problem still
persists, contact your dealer or nearest carrier.
When the “Insert SIM Card” message appears:
Make sure the SIM card is correctly installed. Check to see if the
SIM card is working properly. If it does not work, try to clean the
contact points of the card with a dry cloth. If it is out of order,
take it to your service provider.
When the “Messages full” message appears:
The received or saved messages are full in your phone
memory. You need to delete some messages.
When the “Phone and SIM messages are full. Delete
Messages” message appears:
The received or saved messages are full in your phone and SIM
card memory. You need to delete some messages.
When the “Password” message appears in Phone
locked state:
Enter the phone password. The default password is”1234”. If
you cannot remember the password, contact your nearest
carrier.
When the “Enter PIN1” message appears:
Input PIN1. If you cannot remember it, contact your service
provider.
You can still receive calls even if your mobile phone becomes
locked after entering the incorrect PIN1 on three consecutive
attempts.
When the “No Service” or “Network Search” message
appears:
If you cannot make/receive a call when you are indoors or
underground where the signal strength is poor, move toward
a window or go out to an open area. If you still cannot make a
connection, contact your service provider.
Troubleshooting checklist
When audio quality is poor:
End the call and try again.
When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function.
Mak
e sure your hand is not covering the microphone.
When battery lifetime is shorter than usual:
This may happen when you are in an area with low signal
str
ength. Turn off your phone when it is not in use. Charge the
battery when battery energy is exhausted.
When your mobile phone does not turn on:
Make sure your battery is charged. Check to see if your phone
works while r
echarging the battery.