37Troubleshooting
Problems while using the phone function
Make sure your phone is compatible with the Parrot ASTEROID Classic. To do so,
refer to the compatibility list of the Parrot ASTEROID Classic.
If your phone is compatible with the Parrot ASTEROID Classic and if you already
have the latest software update:
1. Erase the memory of the Parrot ASTEROID Classic. To do so, select Settings >
Advanced settings > Factory settings.
2. On your telephone, erase the Parrot system from the list of
Bluetooth
peripherals
(or reboot your iPhone®).
3. Repeat the pairing procedure for the 2 devices.
Problems while using the music function
Several minutes of loading may be necessary when connecting your audio
peripheral (USB / SD / iPod) to the Parrot ASTEROID Classic for the first time,
particularly if you are using audio peripheral with a large capacity or containing
many audio files. This loading time will allow your audio files to be accessible via
voice recognition.
Reboot your iPod / iPhone before connecting it to the Parrot ASTEROID Classic.
To reboot your iPod / iPhone (this procedure will not erase any of your data) :
- iPod: press Menu and the centre button simultaneously until the iPod reboots.
- iPhone: Press the On/Off button and the Home button simultaneously until the
iPhone reboots. Do not touch the screen when the message “Slide to shutdown”
appears.
Some problems may occur if the iPod / SD card / USB device is already connected to
the Parrot ASTEROID Classic before you turn on the ignition. Connect the iPod /
SD card / USB device once the ignition is turned on.
For more information
Refer to our online troubleshooting page.
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