Need help?Do you have a question about the Peloton GUIDE and is the answer not in the manual?
General| Connectivity | Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0 |
|---|---|
| Compatibility | TV with HDMI port |
| Field of View | 120 degrees |
| Microphones | 4-microphone array |
| Power | USB-C |
| RAM | 2 GB |
| Camera | 12 MP |
| Audio | N/A (relies on TV audio) |
| Dimensions | 6.7" L x 2.2" W x 2.0" H |
| Weight | 0.6 lbs |
| Display | Not applicable |
| Ports | HDMI |
Read all instructions before use. Consult a physician. Avoid excessive exercising. Keep workout area clear.
Information required for contacting support, including serial number, purchase date, and account details.
Lists the components included with the Peloton Guide: Guide, Mount, Remote, Batteries, HDMI Cable, Power Cable.
Details on the Guide's camera, status light, HDMI output, power input, and microphone switch.
Explains the functions of the remote's navigation, select, volume, menu, and play/pause buttons.
Outlines dimensions, weight, technology (Bluetooth, Wi-Fi), and network/TV requirements for the Peloton Guide.
Instructions for safely cleaning the Peloton Guide using a soft dry cloth and avoiding liquids or harsh chemicals.
Explains how to use the remote for navigation, menu access, and TV volume control.
Steps to pair a remote with the Peloton Guide, including proximity and button presses.
Safety information and instructions for replacing the two AAA batteries in the Guide remote.
Guidelines for positioning the Guide, ensuring adequate space, and avoiding obstructions for optimal camera view.
Recommendations for placing the Guide to capture the entire body, avoiding distortion and tracking issues.
Advice on lighting, avoiding movement in the background, and choosing contrasting workout clothes for better tracking.
Tips for clear voice commands, including speaker placement and minimizing background noise.
Explains whether the Guide can be mounted on a TV and considerations for TV stability and mount fit.
Details on TV anchoring and mount compatibility to ensure safe installation on a television.
Step-by-step instructions for attaching the mount to a TV and placing the Guide on it.
Instructions for placing the mount on a stable surface and positioning the Guide.
Steps to connect the Guide to the TV using an HDMI cable and to a power source via the power adapter.
Guides through pairing the remote and calibrating TV volume controls for seamless operation.
Instructions for connecting to Wi-Fi and setting the correct time zone for accurate operation.
Steps to calibrate the screen for optimal display and use of the Guide's features.
Guides on setting up Movement Tracker and Voice Control features for enhanced workout tracking and interaction.
Details on activating the Guide with a Peloton account, requiring an All-Access Membership.
Overview of the Home Screen interface, personalized recommendations, and access to main menu options.
How to access your profile, view workout history, achievements, and 30-day activity stats.
Explains Body Activity, 30 Day Movement Tracker Highlights, Total Workouts, Recent Workouts, and Recent Achievements.
How to find and filter classes by length, instructor, body activity, and other criteria.
Information on using Programs, Collections, accessing Settings, and shutting down the Guide.
Explains the camera's status light, how to turn it off using the cover, and Self Mode.
Details on the microphone's function for voice control and how to shut down or put the Guide to sleep.
How to pair the Peloton Heart Rate Band and other Bluetooth heart rate monitors.
Instructions for connecting Bluetooth audio devices like speakers or headphones to the Guide.
Information provided for each class, including Class Plan, Playlist, Body Activity, and More Info.
How to view class segments, movements, and detailed information on individual exercises.
Steps before starting a class, including checking heart rate, audio, camera, voice control, and self-mode view.
Overview of the Class Screen, including the Class Timer, Movement Tracker, and user performance metrics.
How to use Self Mode to see yourself alongside the instructor and adjust the view.
Explains how the Movement Tracker works to credit users for following movements during a class.
Details on Strive Score calculation and using voice commands for in-class control.
Summary of class performance, including movements tracked, calories, and Strive Score.
How to rate classes and view detailed workout performance information and achievements.
Process for activating the Guide, requiring an All-Access Membership, and details on membership types.
How to view and edit your profile information, achievements, and privacy settings.
Instructions for adding new users or switching between existing profiles on the Peloton Guide.
Solutions for the Guide not turning on, remote connection problems, and Wi-Fi connectivity issues.
Troubleshooting steps for when the Movement Tracker is not working correctly, including camera and environment checks.
Solutions for camera not turning on or not hearing voice commands, including factory reset.
Troubleshooting steps for no display on TV and not seeing yourself in Self Mode.
Options for managing your profile, signing out, and configuring Wi-Fi network connections.
Accessing system details, managing date/time, legal information, checking for updates, and performing a factory reset.
Connecting heart rate monitors and configuring audio output and sounds.
Pairing remotes, calibrating volume, and managing camera and Movement Tracker features.
Managing microphone, voice control calibration, and changing the device language.
Configuring profile privacy, screen calibration, screensaver, and auto-sleep options.
Customizing class languages, hiding explicit classes, units of measurement, and Strive Score visibility.
Managing membership and accessing contact support or sending diagnostic data.
Details on what the 12-month warranty covers, who it covers, and what is excluded.
Steps required to make a warranty claim, including providing product details and proof of purchase.
Information on limitations of liability, consequential damages, and state-specific rights.
What happens after submitting a claim, including repair or replacement procedures and data loss considerations.
Details on what the 12-month warranty covers, who it covers, and what is excluded for Canadian customers.
Steps for making a warranty claim in Canada, including required information and contact details.
Information on limitations of liability and legal terms specific to Canadian warranty claims.
What happens after submitting a claim in Canada, including repair, replacement, and data considerations.
Details on what the 12-month warranty covers, who it covers, and what is excluded for UK customers.
Steps for making a warranty claim in the UK, including required information and contact details.
Information on limitations of liability and legal terms specific to UK warranty claims.
What happens after submitting a claim in the UK, including repair, replacement, and data considerations.
Highlights consumer rights under Australian law, independent of the limited warranty.
Details on what the 12-month warranty covers, who it covers, and what is excluded for Australian customers.
Steps for making a warranty claim in Australia, including required information and contact details.
Information on limitations of liability and legal terms specific to Australian warranty claims.
What happens after submitting a claim in Australia, including repair, replacement, and data considerations.
Contact information and procedures for addressing questions or concerns about the warranty.
To Next Page
