Pelpro PPC90 - Alarm Codes and Solutions

PelPro Cast Pellet Stove • 7093-600 • 07/13/16pelprostoves.com 25
Troubleshooting
Troubleshooting
Alarm Possible Cause Corrective Action
Fuel Feed Alarm
Errror Number 1
No fuel is delivered to the repot to sustain ame
Hopper empty (most likely)
Auger Jam (next likely)
No vacuum
Hopper lid open
Flame is evident but the exhaust probe is not able
to recognize the hot exhaust temperature
Exhaust probe not attached to outlet
Exhaust path is dirty
Fill the hopper, inspect the feed tube for jams,
inspect the venting and rebox for obstructions and
clean if necessary, inspect the exhaust blower to
make sure it runs, or close the hopper lid.
Inspect and clean the exhaust outlet, rebox, repot,
and behind the bafes. Inspect the exhaust probe
to see if it is securely attached to the side of the
exhaust outlet.
Error Number 2
The exhaust
probe senses
an abnormal
temperature.
The exhaust temperature is above or below the
acceptable range.
Exhaust Probe Failure
Not plugged in
Failed component
Plug the probe into the board.
Replace the component.
Error Number 3
The ambient
probe senses
an abnormal
temperature.
The ambient temperature is above or below the
acceptable range.
Ambient Probe Failure
Not plugged in
Failed component
Plug the probe into the board.
Replace the component.
Missed Ignition
Error Number 4
During the ignition
sequence the load
does not ignite.
The unit will auto-
matically retry once
from the rst failed
attempt.
Fuel
No fuel
Hopper Empty
Feed Jam
Feed doesn’t turn
Feed motor disconnected or failed
Firepot
Firepot Dirty so fuel is not near ignition hole
in the repot
Igniter
No power
Debris in the end of the igniter chamber
Fill the hopper
Inspect and clear jam in the feed tube
Inspect the feed motor circuit (hopper lid must be
closed, vacuum switch must be closed (ie exhaust
blower on), and feed motor must be plugged in.
Clean the repot.
Check leads and see if the igniter works.
Clean the end of the igniter chamber from inside the
rebox (removal of the repot required for this step).
Error Number 5
Communication
Error
The Digital Display is not communicating correctly
with the stove control board.
Inspect the cable for breaks or cuts and check the
connection between the Digital Contorl and Control
board.
Replace the component.
Error Number 7
Exhaust Over
Temperature
The exhaust
temperature
has exceeded
the allowable
temperature.
Fuel
Feed Motor Locked On
Non-approved fuel used
Convection blower
Dirty
Failed
Installation
Installation conguration is tight allowing for
limited air circulation around the unit.
If the feed motor does not turn off, replace the
control board.
Review the fuel being used.
Clean
Replace
Review the installation and move if necessary.
Following correction of any alarm, press power button to clear the alarm, wait 10 seconds and
turn the stove back ON.