Problem Cause Correction
1. Softener delivers
hard water.
A. Reserve capacity has been exceeded. A. Check salt dosage requirements and reset
program wheel to provide additional reserve.
B. Program wheel is not rotating with meter
output.
B. Pull cable out of meter cover and rotate
manually, program wheel must move without
binding and clutch must give positive "clicks"
when program wheel strikes regeneration stop
(if not, replace timer).
C. Meter is not measuring flow. C. Check output by observing rotation of small gear
on front of timer (program wheel must not be
against regeneration stop for this check) each
tooth to tooth is approximately 30 gallons (113.5
L) (if not, replace meter).
Problem Cause Correction
1. Filter fails to
backwash.
A. Electrical service to unit has been interrupted. A. Assure permanent electrical service (check fuse,
plug, pull chain or switch).
B. Timer is defective. B. Replace timer.
C. Power failure. C. Reset time of day.
2. Filter "bleeds" iron. A. Bypass valve is open. A. Close bypass valve.
B. Excessive water usage. B. Reduce days between, backwashing (see timer
instructions), make sure that there is not a
leaking valve in the toilet bowl or sinks.
C. Hot water tank rusty. C. Repeated flushings of the hot water tank is
required.
D. Leak at distributor tube. D. Make sure distributor tube is not cracked, check
O-ring and tube pilot.
E. Defective or stripped filter medium bed. E. Replace bed.
F. Inadequate backwash flow rate. F. Make sure filter has correct drain flow control,
be sure flow control is not clogged or drain
line restricted, be sure water pressure has not
dropped, increase backwash flow rate according
to specifications for your unit, see your dealer
for recommendations.
3. Loss of water
pressure.
A. Iron or turbidity build-up in water filter. A. Reduce days between backwashing so filter
backwashes more often, make sure filter is
sized large enough to handle water usage.
B. Inlet plugged due to foreign material broken
loose from pipes by recent work done on
plumbing system.
B. Remove piston and clean control.
4. Loss of filter medium
through drain line.
A. Broken or missing top screen. A. Replace top screen, must have 0.020" wide slots.
5. Drain flows
continuously.
A. Foreign material in control. A. Remove piston assembly and inspect bore,
remove foreign material and check control in
various cycle positions.
B. Internal control leak. B. Replace seals and/or piston assembly.
C. Control valve jammed in rinse or backwash. C. Replace piston, seals and spacers (and drive
motor if necessary).
GENERAL SERVICE HINTS FOR METER CONTROL
MODEL 5600SF TROUBLESHOOTING
FLECK 5600 Service Manual • 25
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