Philips AC2936 - Page 15

13EN
Problem Possible solution
The appliance does
not work properly�
• The lter replacement alert has been on continuously but you
have not replaced the corresponding lter� As a result, the
appliance is now locked� In this case, replace the lter and long
press to reset the lter lifetime counter�
The airow that
comes out of the air
outlet is signicantly
weaker than before�
• The surface of the lter is dirty� Clean the surface of the lter (see
the chapter “Cleaning and maintenance”)�
The air quality does
not improve, even
though the appliance
has been operating
for a long time�
• Check if the packing material is removed from the lter�
• The lter has not been placed in the appliance� Make sure that
the lter (FY2180/30) is properly installed�
• The particle sensor is wet� The humidity level in your room is high
and causes condensation� Make sure that the particle sensor is
clean and dry (see the chapter “Cleaning and maintenance”)�
• Room size is large or the outdoor air quality is poor�
For optimum purication performance, please close the doors
and windows when operating the air purier�
• There are indoor pollution resources� For instances, smoking,
cooking, incense, perfume or alchohol�
• Filter reaches the end of life� Replace the lter with a new one�
The color of the air
quality light always
stays the same�
• The particle sensor is dirty� Clean the particle sensor (see the
chapter “Cleaning and maintenance”)�
The appliance
produces a strange
smell�
• The rst few times you use the appliance, it may produce a plastic
smell� This is normal� However, if the appliance produces a burnt
smell even if removing lters, contact your Philips dealer or an
authorized Philips service center� The lter may produce smell
after being used for a while because of the absorption of indoor
gases� It’s recommended that you reactivate the lter by putting it
in direct sunlight for repeated use� If odor still exists, replace the
lter�
The appliance is extra
loud�
• It's normal if the appliance runs at the Turbo mode�
• In the Auto mode, if the appliance is too loud, maybe the
appliance runs at high speed because air quality becomes worse,
or your personalized setting in App triggers a higher fan speed�
You can choose the Sleep mode, or change the settings in the app�
• If anything drops into air outlet, it may also cause abnormal loud
sound� Immediate turn o appliance, turn appliance upside down,
to get foreign objectives out of appliance�
• If there is abnormal sound, contact the Consumer Care Center in
your country�