Problem Possible solution
It takes a long time
to reach the target
humidity level.
NanoCloud technology evenly distributes invisible water
vapour into your room. In dry conditions moisture from the Air
Washer will be absorbed by walls, furniture, and other items in
your room. Ventilation of dry outside air will also increase the
time it takes to reach the target humidity.
I do not see water
vapor coming out of
the appliance. Is it
working?
When mist is very ne, it is invisible. The appliance has a
NanoCloud humidication technology, which produces healthy
humid air from the outlet area without formation of water mist.
Therefore, you cannot see the mist.
The appliance
produces a strange
smell.
The rst few times you use the appliance, it may produce
a plastic smell. This is normal. However, if the appliance
produces a burnt smell, contact your Philips dealer or an
authorized Philips service centre. The appliance may also
produce an unpleasant smell when one of the lters is dirty. In
this case, clean or replace the lter concerned.
The appliance is
extra loud.
• You have not removed all packaging material of the lters.
Make sure that you have removed all packaging material.
• Change the fan speed to lower fan speed level.
The appliance still
indicates that I need
to replace a lter, but
I already did.
Perhaps you did not touch and hold the reset button
correctly. Plug in the appliance, touch
to switch on the
appliance, and touch and hold the reset button
for
3 seconds.
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