What to do if my Philips NeoPix 720 Projector cannot be turned off?
- AAustin RiveraSep 4, 2025
If your Philips Projector won't turn off, press and hold the power button for longer than ten seconds. If that doesn't work, disconnect the power cable.
What to do if my Philips NeoPix 720 Projector cannot be turned off?
If your Philips Projector won't turn off, press and hold the power button for longer than ten seconds. If that doesn't work, disconnect the power cable.
Why my Philips NeoPix 720 has black / white pixels?
An LCD display may contain a small number of pixels that do not function normally (also known as “dead pixels” or “black pixels”). Your display has been inspected and is in compliance with the manufacturer's specifications, meaning that any pixel defects do not affect the operation or use of your display. Dead pixels or black pixels not exceeding 5 dots meet the factory specifications and are not considered a defect under this warranty. Concerning dust: Dust may appear during the use of a projector. Dust spots not exceeding 3 dots meet the factory specifications and are not considered a defect under this warranty. Please clean the lens with a gentle specific glass tissue. You can also push dry air into the product by the side holes in order to clean the optical engine inside.
Is it normal if the temperature of Philips Projector’s surface is warm?
It is normal for this projector to generate moderate heat during operation.
Why is there no sound from my Philips NeoPix 720 Projector or the Bluetooth device after connecting?
If there's no sound from your Philips Projector or the connected Bluetooth device, check these things: * Ensure the Bluetooth device's volume is not at the minimum. * Ensure the projector's volume is not at the minimum. * Ensure Android TV's volume is not at the minimum. * Check if playback has started. * Try playing another video/audio. * Try reconnecting the two devices.
Why I cannot pair my Philips NeoPix 720 Projector with a Bluetooth device?
If you're having trouble pairing your Philips Projector with a Bluetooth device: * Turn on the Bluetooth device and make sure it is in pairing mode. * Position the Bluetooth device so that it is less than 10 m (33 ft) from the projector. * If another Bluetooth device is already connected to the projector, disconnect it. * Move the projector farther away from other devices (microwave oven, wireless router, etc.) that are emitting radio frequency signals.
Why is there no sound from external HDMI output device connected to Philips NeoPix 720?
If you're experiencing no sound from an external HDMI output device connected to your Philips Projector, set the audio setting on the HDMI output device to Multichannel (Raw data) & Stereo (PCM).
What to do if only the home menu appears on my Philips NeoPix 720 Projector and not the image from the external device?
If only the home menu appears and not the image from the external device, check if the cables are connected to the correct sockets. Also, check that the external device is turned on and that the video output of the external device is turned on.
What to do if after one hour of inactivity, the screen of my Philips Projector turns off by itself?
The projector automatically turns off the screen to save power. Use one of the following methods to turn the screen back on: * Press the NETFLIX or prime video button. * Press the 'OK' button. * Restart the projector.
What to do if only the home menu appears on my Philips Projector and not the image from the connected computer?
If only the home menu appears and not the image from the connected computer, check that the HDMI output of the computer is turned on. Also, check if the resolution of the computer is set to 1920*1080.
What to do if my Philips NeoPix 720 Projector does not work after connecting to a laptop?
First, ensure that the HDMI or USB-C cable is correctly plugged into both the projector and the laptop. Then, verify that the laptop's display settings are switched to projector display mode.
Lists all included items in the product package.
Provides contact information for support and warranty.
Identifies projector components by physical location (Top, Front, Rear, Bottom).
Details the functions of the remote control buttons.
Guides on how to position the projector for use.
Instructions for connecting the projector to a power source.
Guides through the Android TV initial configuration process.
Explains how to navigate the Android TV interface using the remote.
How to stream content from other devices to the projector.
Steps for pairing and using Bluetooth devices.
How to connect USB input devices for navigation and input.
Connecting external devices via HDMI for media playback.
Configures network connections.
Manages Bluetooth device pairing.
Adjusts settings for the Android TV system.
Configures the active input source for the projector.
Adjusts visual display parameters like brightness and contrast.
Selects the preferred language for the projector interface.
Instructions on how to update the projector's software.
Guidelines for cleaning the projector's exterior surfaces.
Specific instructions for cleaning the projector lens.
Steps to update the projector's firmware via USB.
Basic troubleshooting step involving power reset.
Lists detailed specifications of the projector.
Details all items included in the product packaging.
Lists all included items in the product package.
Provides contact information for support and warranty.
Identifies projector components by physical location (Top, Front, Rear, Bottom).
Details the functions of the remote control buttons.
Guides on how to position the projector for use.
Instructions for connecting the projector to a power source.
Guides through the Android TV initial configuration process.
Explains how to navigate the Android TV interface using the remote.
How to stream content from other devices to the projector.
Steps for pairing and using Bluetooth devices.
How to connect USB input devices for navigation and input.
Connecting external devices via HDMI for media playback.
Configures network connections.
Manages Bluetooth device pairing.
Adjusts settings for the Android TV system.
Configures the active input source for the projector.
Adjusts visual display parameters like brightness and contrast.
Selects the preferred language for the projector interface.
Instructions on how to update the projector's software.
Guidelines for cleaning the projector's exterior surfaces.
Specific instructions for cleaning the projector lens.
Steps to update the projector's firmware via USB.
Basic troubleshooting step involving power reset.
Lists detailed specifications of the projector.
Details all items included in the product packaging.
| Contrast Ratio | 3000:1 |
|---|---|
| Projection Technology | DLP |
| Light Source | LED |
| Aspect Ratio | 16:9 |
| Integrated Media Player | Yes |
| Wireless Screen Mirroring | Yes |
| Bluetooth | Yes |
| Wi-Fi | Yes |
| Internal Memory | 16 GB |
| Lamp Life | 30, 000 hours |
| Screen Size | up to 120" |
| Image Size (Diagonal) | 30" to 120" |
| Connections | HDMI, USB, 3.5mm audio out |
| Keystone Correction | Digital, +/- 40 degrees |











