Philips RESPIRONICS System One - Page 25

23
problem Why it happeneD What to Do
The humidier LED icon
on the therapy device is
ashing.
There is no
communication
between the therapy
device and the
humidier.
Following the “Daily Use” section earlier in this manual,
check the outlet power and verify that the humidier and
therapy device are properly plugged in. Make sure the AC
power cord is connected correctly to the therapy device’s
power supply. Make sure the AC power cord is correctly
plugged into the wall.
If the problem continues to occur, contact your home care
provider. Return the humidier, therapy device, and power
supply to your provider, to determine if the problem is with
the therapy device, humidier, or power supply.
The therapy device
is not seated
properly against the
humidier.
Remove the therapy device from the humidier and
reconnect it. Make sure the air inlet port on the side of the
humidier connects securely to the air outlet port on the
side of the device.
Using the wrong
power supply.
If you are using the optional heated tubing, make sure you
use the correct 80W power supply.
Heated tubing is not
connected properly
or is damaged.
Remove the heated tubing and check for damage. If it is
not damaged, reconnect the heated tubing. If the problem
continues, contact your home care provider or Philips
Respironics.
The heater plate is
not heating.
Check the power connections to the humidier. If the
problem continues, contact your home care provider or
Philips Respironics.
Note: If the water is not heating, you can temporarily
use the humidier as an unheated pass-over humidier.
The humidier is cracked
or damaged.
The humidier
was dropped or
mishandled.
If the humidier does not operate properly after being
dropped or mishandled, contact your home care provider or
Philips Respironics.
The therapy device
is operating but the
humidier’s airow is
low or stopped.
The humidier has an
airow obstruction.
Contact your home care provider. Return the humidier and
power supply to your provider to determine the problem.
The water tank’s middle
seal is damaged.
The seal may become
damaged during use.
Check the seal for any tears or other damage. If it is
damaged, contact your home care provider or Philips
Respironics.
Excessive condensation
in the tubing.
The humidity level
setting is too high.
Reduce the humidity level setting.
The humidier
is positioned
incorrectly.
Verify that the humidier and therapy device are away from
air conditioning equipment.
Heated tube is not
warming.
Using the wrong
power supply.
Make sure you use the correct 80W power supply. The
correct power supply should have the symbol.
Heated Tubing setting
is set to zero.
Make sure the Heated Tubing setting is not set to zero.
Refer to your therapy device’s user manual for instructions.