Philips RESPIRONICS System One - Traveling with the System; Troubleshooting

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Traveling with the System
Packing the System
1. Remove the water tank and empty all water.
2. Put the empty water tank back into the device.
3. Pack your humidier in your carry-on luggage.
CAUTION: Do not move the humidier while the water tank has water in it.
When you are traveling, the optional carrying case for your therapy device can be used for carry-on
luggage only. The carrying case will not protect the humidier if it is put through checked baggage.
For your convenience at airport security stations, there is a note on the bottom of the humidier
stating that it is medical equipment. It may be helpful to bring this manual along with you to help
security personnel understand the device.
If you are traveling to a country with a line voltage dierent than the one you are currently using
with the therapy device, a dierent power cord or an international plug adapter may be required
to make your power cord compatible with those where you visit. Contact your home care provider
for additional information.
Troubleshooting
The table below lists some of the problems you may experience with your humidier and possible
solutions.
problem Why it happeneD What to Do
Nothing happens when
you apply power to the
humidier.
Loss of AC/DC power
or the device is
unplugged.
Verify that the humidier and therapy device are properly
plugged in. Make sure the AC power cord is connected
correctly to the power supply and the power supply cord is
correctly plugged into the wall.
If the problem continues to occur, contact your home care
provider. Return the humidier, therapy device, and power
supply to your provider to determine if the problem is with
the therapy device, humidier, or power supply.
High Leak The tubing is not
connected correctly
and doesn’t seal
properly.
Remove your mask and tubing and check for kinks or tears.
If it is torn or damaged, contact your home care provider or
Philips Respironics for replacement tubing and/or mask.
If the tubing is not damaged, reattach your tubing, turn on
the airow, and check to make sure you do not still feel air
coming out of the port area.
The therapy device
is not seated
correctly against the
humidier.
Remove the therapy device from the humidier and
reconnect. Make sure the air inlet port on the humidier
connects securely to the air outlet port on the device.
If high leak persists, issue may be caused by a misaligned or
damaged seal. Seals are not user-serviceable components.
Please contact your home care provider or Philips Respironics.
The water tank is not
properly seated in the
humidier.
Remove the water tank from the humidier enclosure, and
then slide the tank back in the humidier, making sure it is
pushed back as far as it can go.
If high leak persists, issue may be caused by a misaligned or
damaged seal. Seals are not user-serviceable components.
Please contact your home care provider or Philips Respironics.