Philips RESPIRONICS System One

Questions and Answers

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Kimberly TylerAug 15, 2025
What to do if my Philips RESPIRONICS System One is not turning on?
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  Angel RossAug 15, 2025
  If nothing happens when you apply power to the Philips Humidifier, verify that the humidifier and therapy device are properly plugged in. Ensure the AC power cord is correctly connected to the power supply and the power supply cord is correctly plugged into the wall. If the problem continues, contact your home care provider and return the humidifier, therapy device, and power supply to determine the source of the problem.
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larsonmatthewAug 21, 2025
What to do if I have high leak on my Philips Humidifier?
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  Hannah PayneAug 22, 2025
  If you experience a high leak with your Philips Humidifier, it could be due to several reasons: the tubing isn't connected correctly, the therapy device isn't seated properly, or the water tank isn't correctly placed. Remove your mask and tubing and check for kinks or tears. If damaged, contact your home care provider or Philips Respironics for replacement tubing and/or mask. If undamaged, reattach, turn on the airflow, and check for leaks. Remove the therapy device from the humidifier and reconnect, ensuring a secure connection between the air inlet and outlet ports. Remove the water tank and re-insert it, making sure it's fully pushed in. If the high leak persists, contact your home care provider or Philips Respironics.
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danielle48Aug 25, 2025
How to reduce excessive condensation in Philips RESPIRONICS System One tubing?
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  Christian WilliamsAug 25, 2025
  If you notice excessive condensation in the tubing of your Philips Humidifier, it's likely because the humidity level is set too high, or the humidifier is positioned incorrectly. Try reducing the humidity level setting. Also, make sure the humidifier and therapy device are away from any air conditioning equipment.
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Javier LoveAug 28, 2025
Why is my Philips Humidifier heated tube not warming?
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  Taylor HowardAug 28, 2025
  If your Philips heated tube isn't warming, ensure you're using the correct 80W power supply, which should have the symbol. Also, check that the Heated Tubing setting isn't set to zero. Refer to your therapy device’s user manual for instructions on adjusting this setting.
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Joshua MurrayAug 31, 2025
What to do if my Philips Humidifier has fallen off the table?
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  Edward DelgadoAug 31, 2025
  If your Philips Humidifier has fallen off the table, ensure it's placed on a hard, flat surface so the rubber feet can grip properly, and make sure there's no fabric underneath. The humidifier must be level for proper operation. Keep it away from the edge of the table. If it falls and water gets into the therapy device, drain all water and let it air dry completely before reapplying power. If tubing placement caused the fall, use proper hose management, routing the tubing behind the bed’s headboard. If the humidifier doesn't operate correctly after falling, contact your home care provider or Philips Respironics.
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Bruce RobbinsSep 4, 2025
How to reattach the humidifier door on my Philips Humidifier?
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  Jessica HardySep 4, 2025
  If the humidifier door has been accidentally removed from your Philips Humidifier, it can be easily reattached. With the water tank removed, align the hinge side of the door with the back of the humidifier in a fully open position, ensuring the hinges align with the grooves. Rotate the door closed, applying pressure until it snaps past the locked open position. Verify the door works properly. If using heated tubing and the wiring or leads are disconnected, broken, or worn, do not use the humidifier and contact your home care provider.
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vgilbertSep 7, 2025
What to do if my Philips RESPIRONICS System One is cracked or damaged?
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  Christy SmithSep 7, 2025
  If your Philips Humidifier is cracked or damaged, and it doesn't operate properly after being dropped or mishandled, contact your home care provider or Philips Respironics.
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Mr. Brandon RichardsonSep 12, 2025
What to do if the water tank’s middle seal is damaged on my Philips Humidifier?
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  janicedoyleSep 12, 2025
  If the water tank’s middle seal is damaged on your Philips Humidifier, check the seal for any tears or other damage. If it is damaged, contact your home care provider or Philips Respironics.
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leachglenNov 17, 2025
What to do if the Philips Humidifier LED icon is flashing?
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  Douglas RobertsNov 17, 2025
  If the Philips Humidifier LED icon is flashing, it means there's a communication problem between the therapy device and the humidifier, the therapy device is not seated properly against the humidifier, you are using the wrong power supply, heated tubing is not connected properly or is damaged or the heater plate is not heating. Check the outlet power and verify that the humidifier and therapy device are properly plugged in. Make sure the AC power cord is connected correctly to the therapy device’s power supply and to the wall. If you are using the optional heated tubing, make sure you use the correct 80W power supply. Remove the heated tubing and check for damage, reconnect it if not damaged. Remove the therapy device from the humidifier and reconnect it, ensuring the air inlet port connec...

Summary

Intended Use

Warnings

Cautions

Contraindications

Symbols Glossary

How to Contact Philips Respironics

System Overview

Available System One Heated Humidifiers

System Features and Contents

Connecting the Therapy Device

Connecting the Optional Heated Tubing

Disconnecting the Optional Heated Tubing

Disconnecting the Therapy Device

Daily Use

Cleaning and Disinfection Instructions Summary

Home Cleaning Instructions

Humidifier Enclosure, Heater Plate and Exterior Outlet Port

Instructions for cleaning the humidifier's exterior surfaces, heater plate, and outlet port.

Outlet Port Interior

Instructions for cleaning the interior of the humidifier's outlet port.

Water Tank and Lid

Instructions for cleaning the water tank and its lid.

Humidifier Door Seal, Dry Box, Dry Box Seal and Inlet Seal

Heated Tubing

Home Disinfection Instructions

Exterior Humidifier Enclosure and Exterior Air Outlet Port

Disinfection procedures for the humidifier's exterior and air outlet port.

Outlet Port Interior

Disinfection procedures for the interior of the outlet port.

Humidifier Door Seal, Dry Box, Inlet Seal, Dry Box Seal, Water Tank and Tank Lid

Hospital and Institution Cleaning

Humidifier Enclosure and Outlet Port Exterior

Hospital and institutional cleaning for humidifier exterior and outlet port.

Outlet Port Interior

Water Tank and Lid, Humidifier Door Seal, Dry Box Seal, Dry Box, Inlet Seal and Heated Tubing

Hospital and Institution Disinfection

Water Tank and Lid, Inlet Seal, Humidifier Door Seal, Dry Box Seal, Dry Box and Heated Tubing

Hospital and institutional disinfection for various humidifier components.

Humidifier Enclosure (Exterior Surfaces)

Outlet Port Interior

Disposal

Service

Traveling with the System

Troubleshooting

System One Heated Humidifier Specifications

Humidifier Run Time Between Water Refills

Heated Tubing Specifications

Limited Warranty

Philips RESPIRONICS System One Specifications

General

Adjustable Humidity Levels	Yes
Heater Plate Material	Aluminum
Water Chamber Capacity	325 ml
Compatibility	Philips RESPIRONICS System One CPAP devices
Humidification Technology	Heated humidification
Power Source	Electric