Phonak Roger Table Mic User Manual

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7. Troubleshooting
Most probable cause(s) Solution(s)
Roger TableMic has stopped working
JSoftware issue JReboot Roger TableMic by
simultaneously pressing the
on/o and Connect button
I am not able to connect my Roger Table Mic with another Roger
microphone
JThere is a software incompati-
bility
JUpgrade all your Roger
microphones using the Roger
Upgrader available on the
Phonak website or contact
your local Phonak dealer.
I am not able to connect my Roger Table Mic with another Roger
microphone
JThe microphone is not
switched on
JThe microphone is not close
enough
JThe microphone network is
broken
JMake sure both devices are
switched on
JMove the microphone closer to
Roger Table Mic
JFirmly press the Connect
button on one microphone to
reinitialize the network
The remote control is not responding
JThe battery is empty JReplace the battery
(typeCR2032)
Most probable cause(s) Solution(s)
I keep losing the audio signal
JDistance between Roger
TableMic and Roger receiver is
too large
JThere are obstacles between
you and Roger TableMic
JGo closer to Roger
TableMic
JMake sure you can see the
Roger TableMic (line of sight)
The volume of my multimedia device is too low
JIncorrect volume settings JIncrease volume of the audio
source
I cannot hear my multimedia device
JThe audio source is muted
JRoger TableMic is muted
JRoger TableMic is using the
audio cable but is not switched
on
JUnmute the audio source
JUnmute Roger TableMic
JSwitch on Roger TableMic to
listen to the audio source via
the audio cable
Roger TableMic is switched on but it‘s light is blinking blue
JRoger TableMic was part of a
network
JPress the connect button on
TableMic
Roger TableMic’s light is blinking red (double ash)
JIts battery charge is low JCharge Roger TableMic as
soon as possible

Phonak Roger Table Mic Specifications

General

Brand	Phonak
Model	Roger Table Mic
Category	Hearing Aid
Language	English