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This document outlines the procedure for resetting normal presets on Pitney Bowes postage meters, specifically addressing issues that may arise after a software rate change. The guide provides step-by-step instructions for various models, ensuring users can restore their preferred postage settings, particularly for "First Class Letter" rates.
Pitney Bowes postage meters are essential office equipment designed to streamline the process of applying postage to mail. These devices accurately weigh mail pieces and calculate the correct postage, printing it directly onto envelopes or labels. This eliminates the need for physical stamps, offering convenience, efficiency, and cost control for businesses and organizations of all sizes. The core function of these meters is to ensure that mail is correctly franked, preventing underpayment that could lead to returned mail or overpayment that results in unnecessary expenses. They integrate with postal services to provide up-to-date rate information, ensuring compliance with current postal regulations. Beyond simply applying postage, many models offer advanced features such as accounting for different departments, tracking mail expenses, and printing custom messages or logos alongside the postage. The ability to reset normal presets, as detailed in this guide, is a critical maintenance function that ensures the meter continues to operate accurately and efficiently, especially after system updates or rate changes. This allows users to quickly reconfigure their most frequently used postage settings, such as "First Class Letter," to maintain workflow continuity.
The Pitney Bowes postage meters covered in this guide (DM100/125/200/225, DM300/400/475, and Megameter Series DM500/800/900/1000/1100) are designed for user-friendly operation, with clear interfaces and intuitive navigation.
For the DM100/125/200/225 models, setting the machine rate to "First Class Letter" involves a sequence of button presses:
For the DM300/400/475 models, the initial rate setting is identical to the DM100/125/200/225 series, involving the "Class" key, "US Domestic," "1st Class," "Letter," and finally "Enter" to confirm. The process for setting the rate to "Normal Preset" differs slightly:
The Megameter Series Meters (DM500/800/900/1000/1100) offer a similar, yet slightly more advanced, user experience. To set the machine rate to "First Class Letter":
These usage features highlight the consistent logical flow across different models, ensuring that users can efficiently navigate the menus to set and save their preferred postage rates. The inclusion of "Custom Presets" and "Normal Preset" options underscores the flexibility of these machines, allowing users to quickly recall frequently used settings, thereby saving time and reducing potential errors in postage application. The specific instructions for "WoW" functions on Megameter models also point to their capacity to handle more complex rate calculations, catering to a broader range of mailing needs.
While the document primarily focuses on resetting presets, this action itself can be considered a form of software maintenance, crucial for the ongoing accurate operation of the postage meter. The instructions provided are a direct response to a common issue: "Occasionally the software for a rate change may disrupt your normal preset rates." This indicates that the ability to reset presets is a built-in maintenance feature designed to address software-related anomalies that can impact the meter's functionality.
The note for Megameter Series Meters further elaborates on a specific maintenance consideration: "There have been occasional reports of Megameter series meters losing not only their normal, but custom presets during the rate change. To set a custom preset simply prepare your rate, then follow step 2 above but instead of selecting "Normal" assign your custom preset to one of the many slots designated for “Custom” presets." This highlights a more robust preset management system in these advanced models, where users can define and store multiple custom rates in addition to a single "Normal" preset. This feature acts as a preventative measure and a recovery tool. If a rate change causes the loss of presets, users can re-establish their frequently used rates, whether they are "Normal" or "Custom," ensuring minimal disruption to their mailing operations.
The process of resetting presets, therefore, serves several maintenance-related purposes:
The clear, step-by-step instructions for each model series are a testament to the design philosophy that aims to make meter maintenance accessible to the end-user. By guiding users through the process of re-establishing their presets, the document implicitly supports the long-term reliability and usability of the Pitney Bowes postage meters. This focus on user-driven maintenance for software configurations is a key aspect of ensuring the devices remain functional and compliant with postal regulations over time.
General| Type | Digital Mailing System |
|---|---|
| Weight | 8 lbs |
| Dimensions | 12.5"L x 10.5"W x 9.5"H |
| Maximum Envelope Size | 10" x 13" |
| Operating System Compatibility | Windows |
| Maximum Envelope Thickness | 6.35 mm (0.25 inches) |
| Print Technology | Inkjet |
| Print Resolution | 300 dpi |
