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Pitney Bowes dm60 series User Manual

Pitney Bowes dm60 series
74 pages
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DM60 Series
Digital Mailing System
(K700 series)
Shipping and Mailing
Franking Machines
Operating Guide

Table of Contents

Other manuals for Pitney Bowes dm60 series

Questions and Answers:

Pitney Bowes dm60 series Specifications

General IconGeneral
BrandPitney Bowes
Modeldm60 series
CategoryDigital Mailing system
LanguageEnglish

Summary

Introduction to DM60 Series

About Your DM60 Series Features

Details the features and capabilities of the DM60 Series digital postage meter.

Downloads to Your DM60 Series

Explains how the IntelliLink system enables downloading information, updates, and features.

Postal Requirements

Outlines essential requirements for using the DM60 Series meter, including print quality and connectivity.

Safety Precautions

Provides critical safety guidelines for operating and maintaining the DM60 Series meter.

Specifications

Lists technical details of the DM60 Series, including dimensions, weight, power, and ports.

Getting to Know Your DM60 Series

DM60 Series Front View

Identifies and describes the main external components of the DM60 Series meter's front panel.

Control Panel Functions

Details the function of each button and display element on the DM60 Series control panel.

DM60 Series Rear View

Identifies and describes the ports and features located on the rear of the DM60 Series meter.

Running Mail Operations

Preparation and Home Screen

Ensures proper setup and describes the initial display and navigation of the DM60 Series.

Selecting Postage Methods

Explains the two primary methods for selecting postage: using the scale or manual entry.

Weight Handling and Manual Entry

Guides users on using weight hold mode and manually entering mail piece weight for postage.

Special Payments and Account Tracking

Covers surcharges, Parcelforce, and selecting departmental accounts for postage tracking.

Envelope Messaging

Details how to add company messages (Graphic Ads or Text Ads) to mailings.

Advancing the Printed Date

Describes how to manually change the printed date for future mailings.

Batch Count Management

Covers viewing, printing, and clearing batch count information for postage records.

Printing Postage Labels

Instructions for applying postage to larger items using optional label sheets.

Printing Options

Printing Date and Time Only

Enables time-stamping incoming mail or sensitive documents without a meter stamp.

Printing Envelope Messaging Only

Allows adding company messages to incoming mail without a postage imprint.

Adding Postage and Connecting to Data Centre

Adding Postage Funds

Details convenient methods for adding postage funds to the DM60 Series.

Connection Methods (LAN/PC Connect)

Compares LAN and PC Meter Connect™™ for connecting the DM60 Series to Pitney Bowes systems.

LAN Connection Setup

Provides step-by-step instructions for establishing a wired LAN connection for the DM60 Series.

PC Meter Connect Setup

Guides users on installing and using PC Meter Connect™™ software for system connection.

Checking Available Postage Funds

Explains how to view the remaining postage balance on the DM60 Series meter.

Checking Postage By Phone Balance

Details how to check the account balance for the Postage By Phone® service.

Refilling Postage Funds

Provides instructions for adding postage funds to the DM60 Series via the Data Centre.

Data Centre Connectivity and Downloads

Explains connecting for non-postage services and describes data centre downloads.

System and Software Updates

Covers system updates, mandatory software updates, and envelope message downloads.

Postal Inspection and Rate Updates

Details mandatory postal inspections and how to perform postal rate updates.

Machine Settings

Display Contrast Settings

Allows adjustment of the LCD display contrast for better readability.

Preset Feature Management

Enables saving, enabling/disabling, storing, viewing, and recalling frequently used settings.

Lock Code Security

Covers setting up and managing a lock code to prevent unauthorized access to the meter.

Sleep Mode Configuration

Allows setting the idle time before sleep mode and manual activation.

Scale Settings and Warnings

Covers resetting the scale, low funds warnings, and weight hold mode.

Text Ad Feature Usage

Explains the availability and creation process for user-defined text messages.

Managing Text Ads (View, Edit, Delete)

Provides instructions for viewing, editing, and deleting saved text advertisements.

Advanced System Settings

Lists other system settings requiring supplier instruction due to misconfiguration risks.

Ink Maintenance

Low Ink Alerts

Describes the indicators for low ink supply and when the ink is exhausted.

Replacing the Ink Cartridge

Step-by-step guide for removing and installing a new ink cartridge.

Printing a Test Pattern

Explains how to print a test pattern to check ink cartridge and print quality.

Cleaning Printer Nozzles

Details the process for cleaning printer nozzles to resolve print quality issues.

Replacing the Print Head

Provides instructions for replacing the print head, requiring supplier direction.

Replacing the Ink Tray

Guides on replacing the ink tray, which should be done under supplier direction.

Reports

Funds Usage Report

Prints a record of postage used and remaining balance.

Refill Summary Report

Lists the details of the last five postage refills made to the meter.

Account Totals Reports

Provides detailed reports on postage totals tracked by individual accounts.

Software Version Report

Lists information about the installed software version of the DM60 Series.

Viewing Software Versions On-Screen

Allows viewing software information directly on the DM60 Series display without printing.

Departmental Accounting

Departmental Accounting Overview

Explains the optional feature for tracking postage costs by department or individual.

Enabling/Disabling Accounting Feature

Provides instructions to turn the departmental accounting feature ON or OFF.

Creating New Accounts

Guides users on setting up new departmental accounts for postage tracking.

Editing Existing Account Details

Allows modification of account names and passwords for departmental tracking.

Viewing Account Postage Totals

Explains how to view the accumulated postage and piece counts for specific accounts.

Clearing Account Data

Details the process for clearing postage totals for all or specific departmental accounts.

Deleting Departmental Accounts

Provides instructions for permanently removing departmental accounts.

Troubleshooting

Getting Help and Contacting Support

Guides users on how to find solutions and what information to provide when contacting support.

Error Messages and Display Issues

Lists common error messages and describes how to address display readability problems.

Resolving Print Quality Issues

Offers solutions for poor prints, blank displays, and accidental incorrect postage.

Troubleshooting Connectivity Problems

Guides on resolving issues with PC Meter Connect™™ and LAN connections.

Supplies and Options

Ordering Supplies and Options

Explains how to obtain necessary supplies and available optional features.

Essential Supplies

Lists the key supplies required for proper operation of the DM60 Series meter.

Available Optional Features

Describes optional features like Envelope Messaging, Departmental Accounting, and Scale Extension Cable.

Appendix A: How to Enter Text

Uses for Text Entry

Identifies the functions where text entry is required on the DM60 Series.

Text Entry Method

Explains the keypad input method for text, similar to mobile phones.

Entering Account Names and Text Ads

Provides specific guidance on entering names and text for ads, including case defaults.

Special Character Input

Details how to access and input special characters using the keypad.

Appendix B: Glossary

Key Term Definitions Part 1

Defines terms such as Account, Registers, Default, and Digital Meter Stamp.

Key Term Definitions Part 2

Defines terms like Home Screen, IntelliLink, Lock Code, Presets, and Sleep Mode.

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